skidder652003 Posted November 21, 2017 Share Posted November 21, 2017 I'm posting this on my phone as I'm running xp and can't access the site. Anyone else having the same issue? Quote Link to comment Share on other sites More sharing options...
BigRedX Posted November 21, 2017 Share Posted November 21, 2017 Surely no-one still using XP should be on the internet in the first place? 2 Quote Link to comment Share on other sites More sharing options...
skidder652003 Posted November 21, 2017 Author Share Posted November 21, 2017 Just now, BigRedX said: Surely no-one still using XP should be on the internet in the first place? Helpful thanks Quote Link to comment Share on other sites More sharing options...
phil.c60 Posted November 21, 2017 Share Posted November 21, 2017 I can't get on with a laptop at I use at work . At home, no probs. At work no. And yes, it runs XP as it has various diagnostic programs on it that were designed to run in XP. They may be old, but they are very useful! It gives me an error regarding a server communication issue "this connection is insecure" and when i click on more information it seems to concern a protocol that is "not supported". I'll have a better look tomorrow and post the exact message. Quote Link to comment Share on other sites More sharing options...
charic Posted November 21, 2017 Share Posted November 21, 2017 Just now, phil.c60 said: I can't get on with a laptop at I use at work . At home, no probs. At work no. And yes, it runs XP as it has various diagnostic programs on it that were designed to run in XP. They may be old, but they are very useful! It gives me an error regarding a server communication issue "this connection is insecure" and when i click on more information it seems to concern a protocol that is "not supported". I'll have a better look tomorrow and post the exact message. If you could that would be great! Quote Link to comment Share on other sites More sharing options...
phil.c60 Posted November 21, 2017 Share Posted November 21, 2017 (edited) I'm at work in the morning and home around this time so I'll post the error when I get home. Can't do it from work as I can't get on here....unless I can get sneaky try on someone else's pc running 7. If I can I will . Edited November 21, 2017 by phil.c60 Quote Link to comment Share on other sites More sharing options...
charic Posted November 21, 2017 Share Posted November 21, 2017 2 minutes ago, phil.c60 said: Will do. I'm at home now so it will have to wait until tomorrow or I'd do it now. Cheers, ironing out things like this is a pretty high priority. Although most of what I do is shout at our hosts Quote Link to comment Share on other sites More sharing options...
charic Posted November 21, 2017 Share Posted November 21, 2017 From my current reading:@skidder652003 this is likely caused by the fact that you're using a very old browser. I've not given up though!@phil.c60 I wonder if yours is a work security thing. Once we have an error message it'll give me a little more to go on Quote Link to comment Share on other sites More sharing options...
linear Posted November 21, 2017 Share Posted November 21, 2017 Firefox is still supported on XP, (until May 2018). Quote Link to comment Share on other sites More sharing options...
charic Posted November 21, 2017 Share Posted November 21, 2017 Just now, linear said: Firefox is still supported on XP, (until May 2018). Is that the latest version of firefox? From what I'm reading some of these issues can come from the browser effectively not supporting newer security protocols so although it looks like the browser is saying the site isn't secure it's actually the other way around... Quote Link to comment Share on other sites More sharing options...
skidder652003 Posted November 21, 2017 Author Share Posted November 21, 2017 Great thanks Charic Quote Link to comment Share on other sites More sharing options...
linear Posted November 21, 2017 Share Posted November 21, 2017 Just now, charic said: Is that the latest version of firefox? From what I'm reading some of these issues can come from the browser effectively not supporting newer security protocols so although it looks like the browser is saying the site isn't secure it's actually the other way around... I think its a legacy version, so I assume it won't be feature identical to the current Firefox. https://www.mozilla.org/en-US/firefox/organizations/faq/ The diagram shows it branching from Firefox version 52, which was current in March 2017, so not the latest, but still relatively recent. Quote Link to comment Share on other sites More sharing options...
charic Posted November 21, 2017 Share Posted November 21, 2017 Could be worth a shot I'll be looking to get some legacy browsers on where possible anyway (unless I'm told they'll compromise the security of the site) Quote Link to comment Share on other sites More sharing options...
phil.c60 Posted November 22, 2017 Share Posted November 22, 2017 Right, here goes. It's not a security issue here - I'm logged on using a PC running Windows 7 on the same network. My laptop with XP, service pack 3 running Chrome as a browser (which may be an old version, Chrome tells me that updates are unavailable as XP is no longer supported) will not connect. Search in google for "basschat" shows the site as a result, click on it and a blank white screen with the error message: "This site cannot provide a secure connection. www.basschat.co.uk uses an unsupported protocol" ERR_SSL_VERSION_OR_CIPHER_MISMATCH Details: The client and server don't support a common SSL protocol version in cipher suite. This is likely to be caused when the server needs RC4 which s no longer considered secure. Hope this helps, Charic. Regards, Phil Quote Link to comment Share on other sites More sharing options...
charic Posted November 22, 2017 Share Posted November 22, 2017 1 minute ago, phil.c60 said: Right, here goes. It's not a security issue here - I'm logged on using a PC running Windows 7 on the same network. My laptop with XP, service pack 3 running Chrome as a browser (which may be an old version, Chrome tells me that updates are unavailable as XP is no longer supported) will not connect. Search in google for "basschat" shows the site as a result, click on it and a blank white screen with the error message: "This site cannot provide a secure connection. www.basschat.co.uk uses an unsupported protocol" ERR_SSL_VERSION_OR_CIPHER_MISMATCH Details: The client and server don't support a common SSL protocol version in cipher suite. This is likely to be caused when the server needs RC4 which s no longer considered secure. Hope this helps, Charic. Regards, Phil Yep, I think we have a solution. I'm just waiting for our provider to roll out a legacy SSL solution for us Quote Link to comment Share on other sites More sharing options...
Kevin Dean Posted November 22, 2017 Share Posted November 22, 2017 I can't get on with Google via XP but Fire Fox is fine . Quote Link to comment Share on other sites More sharing options...
charic Posted November 22, 2017 Share Posted November 22, 2017 Firefox should be fine because it has its own cryptolibrary which is a little more up to date. Chrome and IE are outside of general support, however we'll be patching that hole shortly with any luck Quote Link to comment Share on other sites More sharing options...
skidder652003 Posted November 22, 2017 Author Share Posted November 22, 2017 just installed Firefox and im in fine, thanks Phil Starr! 1 Quote Link to comment Share on other sites More sharing options...
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