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Do Thomann usually provide a tracking number?


EssentialTension
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I ordered a pair of studio reference monitors from them a few weeks ago and they gave me a tracking number. I got an email each time the tracking stage changed (i.e. as it passed through each depot) too. Get in touch with them, they answered an email enquiry that I sent quite quickly. Pretty good service I thought.

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There should be a link on the email sent when it has been shipped. There should be a link about 2/3 of the way down the page to check progress.
Likey so:
[url="http://www.thomann.de/gb/mythomann_tracking_13239533.html"]http://www.thomann.de/gb/mythomann_tracking_xxxxxxxxxx.html[/url]
I got an order placed last Friday delivered yesterday, yet a 1st Class letter posted last Tuesday still hasn't arrived in Morecambe. :)

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[quote name='BassBunny' timestamp='1323893895' post='1468524']
There should be a link on the email sent when it has been shipped. There should be a link about 2/3 of the way down the page to check progress.
Likey so:
[url="http://www.thomann.de/gb/mythomann_tracking_13239533.html"]http://www.thomann.de/gb/mythomann_tracking_xxxxxxxxxx.html[/url]
I got an order placed last Friday delivered yesterday, yet a 1st Class letter posted last Tuesday still hasn't arrived in Morecambe. :)
[/quote]
Seems strange because when I check the order at Thomann it says 'All items shipped on this order' but I've not had the email confirming shipping.

They are obviously down the biergarten by now so I'll call them tomorrow.

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[quote name='Lozz196' timestamp='1324074104' post='1470711']
I didn`t get a tracking number or phone call. But, they told me I would be contacted within 7 - 10 working days about the delivery of my item, and it turned up in 4 working days, so I have no complaints.
[/quote]
If mine arrives as arranged it will be three working days.

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