Oh. My. Word.
I got the pickup today. Guess what.
Here is an email I just sent to Dawson's and everyone I know at Roland:
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Guys. I can't quite believe what has just happened. After going this evening to pick up a Roland GK-KITBG which I have tried and failed to order through Dawson's music twice now, I discover that I have, for the THIRD TIME, been sent the GUITAR version.
The lack of competence leaves me speechless. Three times in a row is quite unbelievable to say the least.
Can someone call me on ************** to explain what has happened, after 2.30 tomorrow afternoon. I also expect someone to go to the Roland warehouse, pick up the GK-KITBG and sent it to me priority by the weekend, by TNT. The item you just sent is on its way back and will be with you tomorrow.
Whilst this whole process is leaving me frankly bewildered, need I remind you that it is making extremely interesting and entertaining reading for the thousands of members of my website, the biggest in Europe of it's kind.
So, just to reiterate - I am a BASS PLAYER, so I have no need for the GUITAR kit. I need the BASS KIT, the GK-KIT-BG. here it is on your website: [url="http://www.roland.co.uk/products/productdetails.aspx?p=966&tab=Downloads"]http://www.roland.co.uk/products/productde...p;tab=Downloads[/url]
You have my address and my money (you have done for 6-9 weeks now, I have lost count) so I expect the correct item to be delivered to me ASAP.
I also expect a call from someone to explain to me why this has happened three times in a row.
I look forward to hearing from you.
Christopher Hiscocks
www.BASSchat.co.uk (I am a bass player)
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This from a company who produced the V-bass??? Imagine what they could have come up with if they were able to read!
Just amazing.