Thunderbird

After more thinking most things Steve Harris has written even the easy stuff is all about the "goove" and little things he puts in to his playing not only is he one of the best bass players ever he is one hell of a composer

[quote name='gary mac' timestamp='1435314523' post='2807537'] That sounds encouraging Paul, hopefully it will all be resolved soon. [/quote] Thanks Gary I hope so too then I can de-stress lol

Well a bit of an update Reidys MD rang me up this morning which I really appreciated as the guy was actually on holiday we had a very good chat on the phone and he was also unhappy with the service which I had received and has promised me that he will do everything he can to put things right which I think he will as he seemed genuinely upsest about what had happened and he actually seemed like a nice chap I have also spoken with John at Reidys who is the shop manager and again he really seemed like a nice bloke and is helping me out he did not know about the issue in the first place and was unhappy about it also. So all is looking good now and I feel much happier having it sorted out and speaking to a couple of nice guys who did not give me any BS or pass the buck so a big thumbs up to Paul and John from Reidys hopefully all is sorted now

[quote name='RAY AGAINST THE MACHINE' timestamp='1435309111' post='2807432'] You may end up keeping it . If there isn't a collection time / day in place then forget about it . Let them chase you . [/quote] Well have had a return slip for collection today so all is good so far

Hi ray I emailed the md not waiting for delivery just collection of the damaged 2nd bass

Shocking Mr 12 string, Well I still have not heard anything am so annoyed yet another day wasted staying in for a courier that is 4 in total now think I will email this link to them as suggested only trouble is I guess no one with any clout will read it will let you know what happens

Quite often thought about trying a Retrovibe but something always puts me off not sure what though

Well spoke to Rimmer's and they say they are nothing to do with Reidys so am just chill and hope I get my money back so I can get a bass from elsewhere

[quote name='paul_5' timestamp='1435159737' post='2806081'] Reidy's Home of Music is owned by Rimmers. [/quote]http://www.rimmersmusic.co.uk/ These people Paul? wonder if it is worth contacting them if so?

Thanks for the support chaps

[quote name='TheGreek' timestamp='1435151304' post='2805955'] With that sort of service you're entitled to feel angry - nothing wrong with a bit of "naming and shaming" when you receive poor service. [/quote] Thanks I am bloody livid right now

Ok so I am having a bit of a rant here this all started way back in April I ordered a Yamaha BB424x from Reidys online and as bad luck would have it the bass arrived to me broken so I spoke to Richard at Reidys who seems like a good chap by the way and he said he would get me a replacement part for the bass as all it was was a pickup ring so I waited for a month and got the wrong part sent to me so back on the phone to Reidys who took the bass back but a week after collection of the bass I heard nothing so emailed them and heard nothing after a couple of days and spoke to some one about it and they said sorry not got a Yamaha so asked if I would like something else and if I did they would sort me out a deal so I had a look and chose a Traben, all is good at this point so fast forward a couple of days and some lass from Reidys phones me up and says I have to pay for the other bass in full so I explained the agreement about a deal being made but I got nowhere so paid the full amount as was to pissed of to argue by now was not cos I had to pay but was because some one had lied to me about sorting me out a deal:) So my new Traben should of been with me on Tuesday but it came today (Wednesday) so unpacked it feeling quite excited but that did not last long as the bass looked like it had already been heavily gigged the fretboard had all black marks on it and there were file marks on every bit of neck wood near the frets and lots of really light scratches on the back of the bass I really think it was one that another customer had returned as it was not in the original box there was not tools or manual with it and it already had strap locks fitted it was a right bloody state so phoned Reidys back they do not have another one so Have asked for my money back (a small amount is on finance as it suits me) seemed a bit sh*tty with me on the phone but there was no way I was going to accept that bass in that condition so 2 ruined New bass days. I really was not bothered that the 1st bass came damaged as that can happen but I am so cross about all the BS and then to send me what looked like a second hand bass with that kind of damage was unacceptable so wont deal with Reidys again.

[quote name='discreet' timestamp='1434734463' post='2802376'] Good luck! I think it's all its money given it's a refin. [/quote] Yep think it is a bit expensive at 365 to start