I ordered my cover on 11th October, and now after 7 weeks I still haven't received it!
The website states that it can "take up to 10 working days" to make a cover. I sent a message to them after 2 weeks asking when my cover would be ready, and got a reply the next day saying "Sorry for the delay. It usually takes 10 working days, I'll look into it tomorrow".
Over the following 5 weeks I have received no further response, despite numerous messages sent requesting the courtesy of a reply indicating when I can expect the item.
2 weeks ago I sent a message saying the non response was totally unacceptable and that if no indication of the delivery of my item could be provided, I'd expect a refund. Yet again, no reply.
Ice sent a further 4 such requests in the past 2 weeks - no reply. You can't call the company as the number just rings out then an automated message states "there is no-one available to take your call, and you cannot leave a message".
So, I've now had to lodge it as a fraudulent transaction with my credit card company. They've stated that it can take up to 2 weeks to get a resolution. I'll keep you updated with the next chapter of the story.
So, I guess the message for any potential cover buyers - avoid Silverstone Amp Covers!!!!!