I've bought a few things from them over the years, whenever I go in the shop I always sort of get the impression that they'd rather I hadn't.......strange really because I kind of thought that they were there to sell me things.
They don't seem to have grasped the concept of seller/buyer.
Something wierd that happened regarding one purchase from them..................I bought a Roscoe from them about two years ago, it was a commission sale.
Anyway, about two months ago I had a phone call from the basscentre asking if I still had the receipts for it, he sounded pretty desperate and wasn't at all happy when I told him I hadn't................sounds like something similar to the other replies from people who've had problems with commission sales.
I've had loads off stuff from the Gallery, their prices............I find anyway are competitive, and their customer service is excellent.
I'm about to order an F-bass from bass central in the US, they really have embraced the customer service ethic, they answer emails promptly, and seem to go out of their way to be helpful.