Shame these things happen anywhere but i've had the opposite on BC where @muydeemer travelled up by train from London to pick up a bass at Glasgow. I drove into Glasgow about 50miles for me but unfortunately he was held up due to flooding at that time which was on the news. He contacted me several times with updates and fortunately i was able to wait in Glasgow, get a late lunch /early dinner with my wife until he arrived. Guy was brilliant, liked the bass handed over the cash with absolutely no issues. He jumped back on the train that was just about to leave and all done in 10mins.
I've had some great deals with both BC and FB to be honest but generally i find BC deals go a bit smoother. No idea why but maybe its because most of us are all doing the same thing when it comes to GAS and we just like being treated the same way we would treat others.
We are a lovely bunch of people on BC.
Dave