[quote name='billyapple' timestamp='1318688832' post='1405243']I had this issue when I got a guitar from the states off eBay. They told me that they had paid the taxes already on my behalf to customs and excise, and the admin fee was for doing this. I said I'd never asked them to do this, which they said I was welcome to travel to Coventry and pay customs directly myself, thus avoiding the admin fee. When I said I've paid for delivery to my door, they said I had only paid for delivery into the UK, and it was down to them if they then carried it onwards to my address. Just felt mugged. Rip-off Britain.[/quote]
Did you pay them for delivery to your door? Or did the seller pay another courier to deliver it to your door? Important contractual difference they'll pull if they lose or destroy it. In this case, I'll cheerfully pay for it, if they invoice me for it, because I have no contractual obligation with them currently.