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Couriers (yet again)... a new one on me - handling charges.


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Posted
3 hours ago, Beedster said:

 

I've had this several times with Interparcel and will no longer use them because they apply handling charges that the courier themselves do not - that is two identical parcels sent via Parcelforce, one via a direct booking with Parcelforce and the other via an indirect booking via Interparcel will only attract the fee via Interparcel (I can be pretty confident about this having used both many times with similarly wrapped parcels). While I challenged Interparcel each time and won, the last time it happened I simply decided to vote with my feet and not use a business that cynically exploits unnecessary small print conditions for profit, in fact I'd go so far to say that the small print conditions in question were developed with exactly that in mind. 


I see that Ryannair staff are incentivised to identify bags that are too big to fit in the cabin. I’m cynical enough to imagine the same model applying here.

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