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Bass Direct

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Everything posted by Bass Direct

  1. Thank you so much, we are constantly looking to up our game, whether thats customer service, stock, shop layout etc... So we always appreciate all the feedback
  2. Cheers again guys for the kind words, we really appreciate all of you Hope to see some of you in the shop or some shows soon!
  3. Awesome stuff, I hope you enjoy the items
  4. SO sorry, this is something we have started doing really recently, so next time you order you will find some 'goodies'
  5. She's a beauty!
  6. I am just repeating what I have been told, pretty much word for word
  7. I just spoke with Dawn at Status and they are NOT closed at all, she let me know that they are currently not taking new orders but are still up and running for strings/parts/cases/their knowledge etc...
  8. Fair play, I will pass on the thoughts
  9. Drop them an email ;), they DO listen.
  10. HAHA, to be fair as much as there has been a lot of moaning about the bursts on these basses, they have been the most popular model of Spector for quite some time and we must have sold at least 20.
  11. Again the big issue there, some people love the light weight and live with the neck dive, others don't mind a heavier bass... It is actually really difficult trying to cater to everyone's needs, we try our best though :)
  12. I will certainly put the idea forward
  13. It is all about the amount of interest the bass would generate, there are minimum order quantities on things like this.
  14. Something like that
  15. haha!
  16. We haven't 100% decided on the colour and hardware colour just yet. EMG is a must though!
  17. Hi Sean, I have actually been in talks with Spector about our own run of custom Euro Spector basses... Watch this space
  18. We have all of the models on back order
  19. Thank you Patrik, really appreciate that We are trying our best to learn and improve all the time
  20. Just play the thing ;), seriously though, they are just different, both feel great though IMO...
  21. The issue with the setup was sorted at the time, and we had good communication with the customer. There is a link to the shipping information on our website, costs are hard to declare as it varies a lot for different territories. We can all give good advice, and we all have our different ways of working, thats just human nature We try to be as competitive as we can on our prices, we really do. I think its worth mentioning again that we are just 3 people running a shop, including the social media, photography, videography, all communication etc, it is a very busy atmosphere, and we are actually debating whether to start opening the showroom with appointments to help with 1 on 1 customer service (which raises the level we can provide, especially when we are a 'man down'). Thank you again for your comments, they all help for us to grow and constant improve the shopping experience.
  22. Legend, thank you for the comment
  23. Awesome stuff Sean, glad to hear it!
  24. Thank you Ian, it's always a pleasure to see you!
  25. Thanks Pete, we always try our best for everyone
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