Bought a GoldTone micro bass last month and a hipshot d tuner last week from BD. Both experiences were good. When I was being a bit dim over the invoice, Mark called me straight away and sorted it in a very pleasant and professional way. The hipshot was cheaper than the 2nd hand market and arrived pronto. I’ve not had a bad experience yet, but I’ll keep buying stuff until I do. In the interest of research of course..