Emergency amp needed: Advice on options please.

[lemmywinks]

Mis-sold as a newer version, missing accessories, shoved in a random box with no packing so turns up faulty and they want you to record a little video for them?

 

Link them to the thread.

[Hellzero]

Just for the record, I bought something like 30 years ago a quite heavy Revox reel tape recorder that arrived completely destroyed as it was simply put in the thinnest cardboard ever...

 

I never got any refund.

[ossyrocks]

Hmm.

 

Did G4M buy out all the PMT stock?

 

I bought a used RM-500 Evo (first gen) from PMT, which arrived similarly poorly packaged and not working. I returned it for a refund. I wonder if this is the exact same one they are attempting to sell again?

 

Rob

[Marvin]

Some relief. 

 

I've picked up a Peavey Deltabass head off of our guitarist... and we have bass noises. So relieved my cab is OK as I was beginning to wonder. And, I really quite like it. It's got quite a nice tone, from just a short play. Unfortunately, it's a bit underpowered and could do with a service probably. But as a stop gap it'll do the job.

 

Phew.

[Phil Starr]

Distance trading regulations mean you don't even need to prove there is a fault. You have 14 days to return the amp for a full refund but you will have to pay postage unless they offer free returns in their ads.

 

Distance trading regulations in the UK are primarily governed by the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, which replaced the earlier Distance Selling Regulations. These regulations require sellers to provide clear information about goods and services, including cancellation rights, and give consumers a 14-day period to cancel their orders after receiving the goods. which.co.uk autotraderinsight-blog.co.uk

Overview of Distance Trading Regulations in the UK

Distance trading regulations in the UK are primarily governed by the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. These regulations replaced the earlier Consumer Protection (Distance Selling) Regulations 2000 and provide essential rights and obligations for consumers and sellers involved in distance selling.

Key Features of the Regulations

Consumer Rights

Cancellation Period: Consumers have the right to cancel an order for goods within 14 days from the day they receive the goods. For services, the cancellation period starts from the contract formation and lasts 14 days.

Information Requirements: Sellers must provide clear information before the contract is concluded, including:

Description of goods or services

Total price, including taxes and delivery charges

Payment methods and delivery details

Right of cancellation

Seller Obligations

Pre-Contract Information: Sellers must communicate essential information in a durable medium (e.g., email or paper) before the contract is finalized.

Delivery: Goods must be delivered within 30 days unless otherwise agreed.

Refunds: If a consumer cancels, sellers must issue refunds within 14 days of receiving the cancellation notice.

Exceptions to the Regulations

Certain contracts are excluded from these regulations, including:

Goods and services valued at £42 or less

Financial services (e.g., pensions, mortgages)

Contracts for the construction of new buildings

Regularly supplied food and drink

These regulations ensure that consumers are protected when purchasing goods or services at a distance, promoting fair trading practices.

which.co.uk Wikipedia

[Phil Starr]

If you are completely stuck and have a gig coming up I have a Peavey Minimax I could lend you for a couple of weeks. Depends upon where you are in deepest Devon. PM me if you want to take this up, you'd need to drive up to Chard. 

[Marvin]

Thank you @Phil Starr. I think the Deltabass will be ok. I've got a gig on Friday almost immediately after work, and I'm working a long day tomorrow. 

 

I'll probably send a signal from my pedal board to the desk and use my cab and the deltabass for front of house. Thank you again.

 

A lot of companies are trying this on lately. I had it when I bought a dehumidifier that was as loud as a Lightening Jet. "You have to send a video to demonstrate the problem". No, I'll send it back. You give me my money back.