dmccombe7 Posted May 1, 2012 Share Posted May 1, 2012 Had a problem with an item. Emailed them. They arranged return paid postage, no quibble and new unit arrived few days later. Also the original unit was ordered on a Sun eveing and arrived at my door on Tues. That's not a bad service in anyone's book. To date i have no issues with Thomann at all. Not buying anything at moment but guess I'm not near you either. Sorry. Dave Quote Link to comment Share on other sites More sharing options...
Mickeyboro Posted May 1, 2012 Author Share Posted May 1, 2012 PM'd! Quote Link to comment Share on other sites More sharing options...
dave_bass5 Posted May 1, 2012 Share Posted May 1, 2012 [quote name='MuckedUpFunkies' timestamp='1335730095' post='1635198'] I have never ever seen or heard anyone ever complain about thomman. [/quote] There are a few on here but i have nothing but praise for them and will use them whenever i can. Quote Link to comment Share on other sites More sharing options...
bremen Posted May 1, 2012 Share Posted May 1, 2012 [quote name='bengreen49' timestamp='1335743518' post='1635443'] Don't like 'em. The website says 'in stock' and it isn't really and won't be for weeks. Time wasters. [/quote] I've had many, many dealings with them without problems, but this may be their Achilles' heel. Problem is that microphone may be in stock when you add it to your basket but they sell such a volume of stuff that by the time they come to pick it and post it, someone else has snapped up the last dozen. They've been very good at sorting issues. I had an amp develop a fault within a year; they arranged for its collection, and I had a replacement days later. Quote Link to comment Share on other sites More sharing options...
dave_bass5 Posted May 1, 2012 Share Posted May 1, 2012 I cant fault their CS either. We brought a B stock LED par can and its gone wrong twice, each time Thomanns have paid for us to send it back and re sent it out. It only cost £38 originally. Quote Link to comment Share on other sites More sharing options...
steveive Posted May 5, 2012 Share Posted May 5, 2012 [font=georgia, serif][size=3]Hi[/size][/font] [font=georgia, serif][size=3]Always found them to be very good.[/size][/font] [font=georgia, serif][size=3]Buy with confidence.[/size][/font] [font=georgia, serif][size=3]Steve[/size][/font] Quote Link to comment Share on other sites More sharing options...
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