I bought my Ashdown combo (over the phone) from the shop in Stevenage, had it delivered to my work, it turned up with a huge dent and also some broken links in the grille, phoned 'em up they said they would get a replacement one ordered - a week later nothing had arrived, spoke to a very helpful chap @ Ashdown who said they had sent it to Coda Music 4 days earlier. Phoned the shop back and after having a look round their warehouse, they eventually found out!
I hope my problem was a one off but tbh I've not used 'em since.
Ashdown - 1
Coda Music - 0
Dan