Kev

I must have missed where I said or even remotely suggested that every member of staff of an organisation was at fault for a summary of 'useless' to be made. FWIW,  a variety of staff on the support pages, email enquiries, telephone enquiries, unspecified bham shop staff and the warehouse manager have let me down, hence my conclusion. 

As my signature says, or at least used to say before the upgrade (can't check easily on my phone) , when my font is black it is my own opinion, only in red do I act on behalf of or represent the intent of the forum.  My own view is that PMT have, on this occasion, behaved in a manner I deem 'useless' and I am entitled to that opinion.  Clearly, PMT is useful to other people, just not on this occasion to me. 

To say I am attacking the organisation is, well, absurd. Feel free to discuss with me by Pm if wish to discuss this further. 

Bought my first bass from PMT in Oxford. No gig bag included so they put it in a plastic carrier bag lol