More empty promises, increasingly incredible excuses and lack of communication from IR. After over a year and a half of no answers to emails, I was told on 8th November that my bass would “be ready in four weeks”. Have I been contacted? Of course I haven’t.
I certainly don’t want to kick people while they are down, if that’s genuinely the case but after nearly three years of excuses coupled with radio silence (even pre-Covid) my patience has worn thin. I’m ready to call BS on this whole operation and demand my money back, if I don’t get hard evidence that this supposed bass of mine even exists.
I cannot in good conscience recommend that anyone else place an order until this farce of a situation has been sorted out. Wouldn’t want anyone else to get burned.
They are quoting 8-month build times to prospective new customers while nothing appears to be getting done on outstanding orders.
I don’t want to be a d**k about this, but communication is everything if you’re going to run a business and in this instance it is incredibly lacking.