dave_bass5 Posted November 11, 2014 Share Posted November 11, 2014 Glad you got it sorted but doesn't this leave you with two amps now? Quote Link to comment Share on other sites More sharing options...
Weststarx Posted November 11, 2014 Author Share Posted November 11, 2014 [quote name='dave_bass5' timestamp='1415717269' post='2602983'] Glad you got it sorted but doesn't this leave you with two amps now? [/quote] It does I will now have the Eden and my Hartke, but my intension was to buy a backup amp at some point anyway. Quote Link to comment Share on other sites More sharing options...
EliasMooseblaster Posted November 11, 2014 Share Posted November 11, 2014 Very sorry to hear you've had such a hard time with them - particularly since I've stuck quite loyally to Laney in the 15 years I've been playing and found them to be generally reliable amps (I know the sound isn't to everyone's taste, but I like them). But then I guess I've never had to deal with the customer service end of things - glad to hear you got a good resolution from the shop, and I hope Laney get their act together with your RB9! Quote Link to comment Share on other sites More sharing options...
taunton-hobbit Posted November 12, 2014 Share Posted November 12, 2014 (edited) Glad to hear that the shop finally stepped up to the plate - its their problem, not yours, and they will now talk it through with Laney. I get problems sometimes with kit that I sell, and we never bounce it off as 'not us guv'. Our main supplier is solid gold about things that go wrong, and I never have a problem. Result- customers that come back (& bring their friends!). Edited November 12, 2014 by taunton-hobbit Quote Link to comment Share on other sites More sharing options...
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