dmccombe7

Just sold my Genz Streamliner 600 to Patch and instant payment, very helpful on postage advice and things i'm not sure of. Great communication and a pleasure to do business with. Absolute no hassle guy.
Let me know when amp arrived to settle my mind.
As said before "deal with absolute confidence"

Cheers Patch and thanks for your help getting this on its way to you.
Much appreciated

Dave

just ordered a Gallien Krueger 1001RBii - looking forward to delivery on Sat..

[quote name='chris_b' timestamp='1380122093' post='2221146'] I'd just send him the measurements. If that's not good enough look for another buyer. This guy sounds picky enough to be trouble in the future. [/quote]

Dave

You really are loving that amp Garry.

Hi Michael,
I'm no expert in GK sound but this one only has a GAIN control with no master volume so no real way to overdrive.
It has a very distinct sound tho but its pretty clean and sharp in comparison to my Genz.
I know Karlfer on here uses a MB500 and he swears by it. Might be better putting the question on the general page and get more feedback from the forum.
I've only ever used this one at home as a bi-amp with my genz. It gives me the clean sharp edge with GK and the warm tube sound with the genz.

Dave

I would have thought you would hear some kind of distortion of sound if you had been using sub-bass frequencies even by mistake.
Its not normal for a speaker to just suddenly stop working under normal operation within its own spec.
They may question the fact that your amp fires out higher wattage than speaker rated and therefore if speaker was being sub-basses in any way then you could see a failure but again I would have thought you would have heard something.

Eminence speakers are meant to be pretty good quality so its a surprise one would fail but not impossible.

Agree with sharing your amp frequency shelving provided it is within the spec of the speaker otherwise you could be shooting yourself in the foot.
Also agree that if your debate with them isn't resolved amicably then cheaper to repair than legal costs and independent examinations.

Sympathy for you.
Dave

Great little amp. Not much bigger than a CD. Very sharp clean sound.

Good luck with the Ampeg sale

Dave

SOLD pending usual.

Price reduction £150 incl postage to UK type of bump.
Dave

[quote name='BassTractor' timestamp='1379687341' post='2215746']
Add a Genz Benz GBE 750 to the statistics.


(Excited as Hull: ordered yesterday, paid today, and should be with me within two weeks.)
[/quote]

Ah ha so you went for GBE750 - nice one Basstractor. Definitely considered that one myself but have a severe hankering for GK 2001RB or Ampeg SVT4 altho i'm not 100% sure why.

Good luck.
Dave

Well guys Thomann came thru again with their usual high standard of Customer Service. Full refund issued no quibble. Amp had been held at routine customs check and as soon as they opened it up and checked all in order they emailed me that refund had been issued.
Brings back my faith in some suppliers out there who are doing above and beyond to make sure customer is satisfied.
Agree things can go a bit wrong at times but its how the shop deals with that issue that makes the difference.

Dave

I used to set mine up with the GB into my Neo cabs and a Warwick amp into my ceramic cab and that gave me the perfect overall range of tones but a little on the heavy side for me tho.
Worth experimenting if you can. My GB into my ceramic Berg cab gave me a typical classic rock sound similar to Rainbow Rising sound which was exactly what I was looking for. The Neo cabs I found were a bit more modern and suited jazz style better. Little less bottom end thud and more a lo-mid punch if that helps.
Few GK Neo cabs for sale on here worth a look.

Dave

Good to hear Garry. they are impressive amps and i'm still in 2 minds as to whether or not I should just keep it as a back up.

All the very best with it.

I tended to run mine almost flat with mid boosted on mid select frequency up to 2 o'clock. Seemed to give me that mid sound that cut the mix.
I have found that different cabs make a huge difference too. My ceramic Berg cab has a more rounded low end whereas my Neo Berg cabs have a much more defined mid sound.

Dave

[quote name='wateroftyne' timestamp='1379159210' post='2209250']
I don't think it's [i]really[/i] 1600w.

[url="http://www.tcelectronic.com/media/914735/tc_electronic_bass_amp_power_rating___active_power_management.pdf"]http://www.tcelectro..._management.pdf[/url]
[/quote]

That made for some interesting reading - thanks wateroftyne.
Always amazes me how mfr twist their statements to make their gear look better than it sometimes is.

Cheers
Dave

Yep happy with what you've done. Seems ok to me.
I normally tell a buyer that I can't make it to post office until Saturday mornings if a large parcel. Not so bad if its small where local PO will accept almost anywhere.
I've never had anything but positive great comms comments on my feedback.

Communication is the key.

Shame that someone has to complain about few days altho give them some credit that they were waiting anxiously with a degree of excitement and that's why they got impatient - LOL

Dave

Thanks guys - Thomann have told me today that they have finally received the amp and will issue the refund once unit has been checked over by technician. Not exactly sure why the refund is being issued after the tech checks it but to be fair they have kept me reasonably well informed.
I guess every country has issues with Customs who are a law unto themselves.

I'm pretty pleased that it ahs turned out good as I have always had a good opinion of Thomann who I have bought from over past few yrs without any major issue. Nice to have a reasonably happy ending to one of my so sad stories.

Thanks again for the advice and all going well should be finally refunded soon

Dave

I've just returned a Hartke Kilo which was faulty. After 2 weeks where the return parcel got held in German customs I have been told my refund will be issued once technicians check the unit. Not sure what they are checking for as they have a 30 day return if you don't like policy anyway.
Return postage was free and their customer service is pretty damned impressive with me being emailed updates regularly.

I've not really had much trouble over past few yrs having but a fair bit of gear from them. They are a very genuine upfront company to deal with and I wont hesitate to use them again in future unlike Hartke (sore point and couldn't resist another dig at them for poor gear and sloppy customer service)
Thomann are an excellent company to deal with and if not sure about something give them a call. Very helpful on phone.

Dave

Bought a Hartke Kilo. Faulty so Thomann sent me the returns document with pre-paid postage.
Returned as per their procedure.
Tracking shows amp was delivered to Koln IFS on 9th Sept.
Called Thomann to find out when I would be refunded.

Thomann wont refund until they receive the amp. They told me amp was with their Customs and was scheduled to be delivered on Mon 16th.
Last night I opened an email from Thomann asking for the tracking details (which they sent me)

Still no refund.

Any thoughts on how to proceed with this especially if amp has disappeared. Who is responsible for the loss.
Amp was paid by VISA. Should I contact them. ?

Any advice welcome.

Dave

No probs Martthebass. If things change let me know. Good to see you are keeping busy.

Dave

No interest ?
One just sold last night on ebay for £175 + postage ??

Great back up amp. Fits in the pocket of my Genz Benz streamliner gig bag its that small and lightweight.

Nice clean sharp tone with contour switch.

Dave

No interest ? great little amp with warm tube pre-amp and lots of power.
Read the reviews on BC to see what you are missing.

Dave

Yep I went from 4 fretted to 6 string fretless and couldn't understand why I hadn't done this yrs ago. Then started in a rock band again using 4 string jazz. I then had chance to play in a "Nickelback" style band and bought a 5 stringer to hit low tuning and now back to 4 string Warwick again cause its a more Free / Bad Company type band that needs a tight mid-punch to cut thru mix. Now back to where I ended up back in 80's with my trusty Thumb bass.

Nothing like a bit of variety but I did retain string spacing same for all my basses where possible.

Dave

finally a reply from Hartke tonight after 10 days asking me if issue resolved.
Answer :- YES returned with refund. Wont buy Hartke gear again.
Think it was Mr Hartke himself tho rather than their C.S. Dept.
Maybe worth keeping this in mind before buying Hartke.

Dave

[quote name='andydye' timestamp='1379231348' post='2209965']
Tempted even if I really don't need it! :-)
[/quote]

Great little amp but I have serious GAS for a GK 2001RB and for some odd reason my wife wants me to cut down on my gear levels.
Huh some people - she has loads of ornaments in the house - I don't ask her to get rid of something when she buys a new ornament.

LOL

Dave

[quote name='dood' timestamp='1379167751' post='2209395']


let me see what I can do for you!
[/quote]

Cheers Dood but no point now. Returned to Thomann awaiting refund but just wouldn't go near Hartke again. Unreliable gear with no customer service IMO. It's not the opinion of most tho who seem to get things sorted without issue. I just don't want to have to get a new amp repaired that quickly. Noted that Lefrash also had a fault on his LH500 when he bought it.

Appreciate your offer tho
Many thanks
Dave