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WalMan
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Status Updates posted by WalMan
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This year's band Christmas song and video in the can and ready to go.
Not entirely in character with our usual style but has elements...and it's for Christmas, soooo
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Thought about posting some clips from Sunday afternoon's bash running through songs from 40 years ago with my first band as it felt good in the room, but maybe I'll pass as some of the Vox (well most of them) are pretty painful. So other than chopping out clips of just the band perhaps not
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Brilliant customer service from Darkglass 🤩
Picked up a Microtubes 500 in a no recourse auction and it went pop the second time I used it.
Emailed Darkglass for a UK service centre and they said “send it back to us and we’ll fix it”…which they have. Marvellous 😁
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The UPS nightmare is over ... for now anyway.
Returning an amp to Darkglass for repair and it's been doing the hokeycokey at Stanstead UPS/Customs warehouse for the last week. But after numerous phone calls it has made it back to Finland.
Calls went along the lines of
UPS: You haven't included the Customs form
Me: Yes I have it's with he address label, and I've emailed it to you.
UPS: OK we've got it
Tracking showed it cleared then back on hold with exceptions. FFS!!!- Show previous comments 1 more
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Darkglass arranged it, and we got there in the end, but for a week it was touch & go. I almost said to the Newhaven depot "hold on and I'll drive more copies down to you" as they are only a few miles along the coast.
The classic with the call on Thursday was them saying they'd been emailing me since Monday to resolve it, so I asked the email address they'd used and it meant absolutely nothing to me. Gave them the right email and did get an update there, but they somehow managed to send it first to a gmail account I have, just for my private phone that I rarely use and don't monitor the email account (because I never use it)
My next worry will be when Darkglass ship it back and what sort of a mess we'll have getting it back through Customs - particularly as I got the amp in an auction that appeared to be a lot entered by UPS for an item they had had sat uncollected or paid for in customs since last April. It shouldn't be a problem this time as an out for, and back in after repair, but I shall be monitoring it like a hawk!
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OOPS! I appear to have acquired another amp in an auction
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Cheesy Christmas single and silly video ready to roll next Thursday (too early? It'll be December after all.
Really not our usual style but I think it sounds good & catchy
Spotify presave for your Christmas cheese 
...or maybe not directly