columbusrobbie Posted March 15 Posted March 15 Does the collective wisdom have any suggestions or advice for a broken amp? Apparently Mesa won’t release schematics for these and there are no approved repairers in the UK at present. The head has been looked at by a former authorised repairer as once listed on the Mesa website. Broken treble and master volume controls have been diagnosed but spares unavailable to him. When it first happened, and prior to getting it looked at here, I contacted Mesa who were helpful up to a point but were effectively only offering a factory diagnosis and possible repair. Is this really my only option? Has anyone had similar and found an easier route to resolution? Cheers in advance. Quote
Beedster Posted March 15 Posted March 15 18 minutes ago, columbusrobbie said: Does the collective wisdom have any suggestions or advice for a broken amp? Apparently Mesa won’t release schematics for these and there are no approved repairers in the UK at present. The head has been looked at by a former authorised repairer as once listed on the Mesa website. Broken treble and master volume controls have been diagnosed but spares unavailable to him. When it first happened, and prior to getting it looked at here, I contacted Mesa who were helpful up to a point but were effectively only offering a factory diagnosis and possible repair. Is this really my only option? Has anyone had similar and found an easier route to resolution? Cheers in advance. I'm very surprised there are no UK authorised service engineers, but am sure Andy @agedhorse will be along to help and advise 👍 1 Quote
columbusrobbie Posted March 15 Author Posted March 15 Cheers @Beedster 👍 In fairness to Mesa, that was the position 4-5 months ago when my saga started and it may well have changed in the meantime. Certainly hope so. I will contact them again and hope Andy does drop by too. I’ve only just retrieved the (unrepaired) amp back so I am effectively starting over. For now though, I have an expensive paperweight sat in the corner of the room. At least it isn’t taking up any space to really speak of. 1 Quote
Steve Browning Posted March 15 Posted March 15 Paperweight? Tissueweight, given the weight of these things!! Keep us posted on here. I am in the process of arranging a trip to the Gibson Garage to meet my artist rep, so I make enquiries if you've not had any other success. I expect Andy will have an answer though. 2 Quote
agedhorse Posted March 16 Posted March 16 12 hours ago, Steve Browning said: Paperweight? Tissueweight, given the weight of these things!! Keep us posted on here. I am in the process of arranging a trip to the Gibson Garage to meet my artist rep, so I make enquiries if you've not had any other success. I expect Andy will have an answer though. My suggestion is to contact Surrey Amps, this is pro level service and Stan Lawrence is a highly qualified and experienced service engineer who is fully capable of taking care of Subway amps. I can support him at the factory level too. https://surreyamps.co.uk/contact-us 3 1 Quote
columbusrobbie Posted March 19 Author Posted March 19 Sincere thanks to Chris @Beedster, Steve @Steve Browning and Andy @agedhorse for your input on this. Amp now booked in for diagnosis and repair (hopefully) with Stan/Surrey Amps. Will come back and update in due course. Best regards. 1 2 Quote
Steve Browning Posted March 19 Posted March 19 4 hours ago, columbusrobbie said: Sincere thanks to Chris @Beedster, Steve @Steve Browning and Andy @agedhorse for your input on this. Amp now booked in for diagnosis and repair (hopefully) with Stan/Surrey Amps. Will come back and update in due course. Best regards. Excellent news. Thanks for the update. 1 Quote
columbusrobbie Posted Tuesday at 17:02 Author Posted Tuesday at 17:02 A long overdue update. Now repaired. Collected last Friday. Really glad to have this months long saga concluded. Repaired fractured Pre-Amp PCB and damaged pots. This was all a result of a seemingly innocuous knock of the amp to the floor but I can only assume I was very unlucky in how it landed in terms of damaging internals. The bank balance has taken a corresponding knock as result!🤣! Anyone want to buy a slightly use D800+ head? Seriously, hindsight is wonderful but I will be giving due consideration to how I can best keep this safe and secure when in use, stored and transported. Protect your heads, friends. Whether on bike, construction site or stage! Sincere thanks to @Beedster @Steve Browning and @agedhorse for your support. Sincere thanks too to Stan and Jack at Surrey Amps. 1 2 Quote
Beedster Posted Tuesday at 17:36 Posted Tuesday at 17:36 30 minutes ago, columbusrobbie said: A long overdue update. Now repaired. Collected last Friday. Really glad to have this months long saga concluded. Repaired fractured Pre-Amp PCB and damaged pots. This was all a result of a seemingly innocuous knock of the amp to the floor but I can only assume I was very unlucky in how it landed in terms of damaging internals. The bank balance has taken a corresponding knock as result!🤣! Anyone want to buy a slightly use D800+ head? Seriously, hindsight is wonderful but I will be giving due consideration to how I can best keep this safe and secure when in use, stored and transported. Protect your heads, friends. Whether on bike, construction site or stage! Sincere thanks to @Beedster @Steve Browning and @agedhorse for your support. Sincere thanks too to Stan and Jack at Surrey Amps. Something I love about old-school head is that they require and demand to be treated very carefully, not only because of the risk if damaging the amp, but the associated risk of damaging whatever the amp lands on (my old singer’s ‘Mate, your amp broke my car’ springs to mind’). I’m probably wrong but I do get the sense that most lightweight gear needs to be treated with more care than you’d think 🤔 Great that it’s fixed @columbusrobbie, thanks for the update 👍 Quote
columbusrobbie Posted Tuesday at 19:41 Author Posted Tuesday at 19:41 2 hours ago, Beedster said: … most lightweight gear needs to be treated with more care than you’d think … Absolutely. I allowed myself to become a bit blasé with this one. It’s repaired now but the guilt is real👍 1 Quote
agedhorse Posted Tuesday at 21:37 Posted Tuesday at 21:37 Actually, the damage to the older gear tended to be more catastrophic if it falls the same way. Broken parts, bent sheet metal and such is not uncommon when an amp takes a fall, usually the lighter weight gear is easier to repair in that regard. It used to be common for a fall to break the transformer mounting screw(s), causing the transformer to cause collateral damage to whatever initially survived. 1 Quote
Beedster Posted Tuesday at 21:45 Posted Tuesday at 21:45 6 minutes ago, agedhorse said: Actually, the damage to the older gear tended to be more catastrophic if it falls the same way. Broken parts, bent sheet metal and such is not uncommon when an amp takes a fall, usually the lighter weight gear is easier to repair in that regard. It used to be common for a fall to break the transformer mounting screw(s), causing the transformer to cause collateral damage to whatever initially survived. That’s what I meant, we knew we had to be careful. I think lightweight lures us into thinking it’s not so easily damaged 👍 2 Quote
agedhorse Posted Tuesday at 23:15 Posted Tuesday at 23:15 1 hour ago, Beedster said: That’s what I meant, we knew we had to be careful. I think lightweight lures us into thinking it’s not so easily damaged 👍 Agreed, a false sense of security 1 Quote
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