BassistInTheNorth Posted August 9, 2013 Share Posted August 9, 2013 (edited) So yesterday, I got my new Bass Big Muff Pi in the post. Set it up, turned it on, no problems whatsoever. Today however, I turned on my amp and got absolutely nothing. After some investigation, it seemed that the BBMP was the issue. After probing some more, I found that I could get a sound if I used the dry output, however the effect output gave me nothing. Another odd thing that occurs is that when I run through the effect output with the BBMP switched off, it works fine until I turn it on, where I don't get anything. This persists even after turning it off again. I'm really quite stumped as to what the problem could be so any help/suggestions would be much appreciated. Cheers, Elliot Edited August 9, 2013 by BassistInTheNorth Quote Link to comment Share on other sites More sharing options...
TG Flatline Posted August 9, 2013 Share Posted August 9, 2013 [quote name='BassistInTheNorth' timestamp='1376057003' post='2169132'] So yesterday, I got my new Bass Big Muff Pi in the post. Set it up, turned it on, no problems whatsoever. Today however, I turned on my amp and got absolutely nothing. After some investigation, it seemed that the BBMP was the issue. After probing some more, I found that I could get a sound if I used the dry output, however the effect output gave me nothing. Another odd thing that occurs is that when I run through the effect output with the BBMP switched off, it works fine until I turn it on, where I don't get anything. This persists even after turning it off again. I'm really quite stumped as to what the problem could be so any help/suggestions would be much appreciated. Cheers, Elliot [/quote] Loose connection. Is it brand new? If so, don't even open it up, contact the vendor and get it swapped for another one! Quote Link to comment Share on other sites More sharing options...
BassistInTheNorth Posted August 9, 2013 Author Share Posted August 9, 2013 (edited) [quote name='TG Flatline' timestamp='1376058376' post='2169156'] Loose connection. Is it brand new? If so, don't even open it up, contact the vendor and get it swapped for another one! [/quote] Ah, okay, thanks. What can I do to fix that? Yep, brand new. I already opened it to see if the battery was the issue, have I voided my warranty? Edited August 9, 2013 by BassistInTheNorth Quote Link to comment Share on other sites More sharing options...
TG Flatline Posted August 9, 2013 Share Posted August 9, 2013 [quote name='BassistInTheNorth' timestamp='1376058759' post='2169165'] Yep, brand new. I already opened it to see if the battery was the issue, have I voided my warranty? [/quote] No, that's no issue so you're all good. Give the shop a call today, explain what's gone on and say you want a replacement or refund. Did you buy it online? Even more protection if so. Best thing to do is to just get straight on it though, don't wait let us know how you get on! Quote Link to comment Share on other sites More sharing options...
BassistInTheNorth Posted August 9, 2013 Author Share Posted August 9, 2013 [quote name='TG Flatline' timestamp='1376059001' post='2169172'] No, that's no issue so you're all good. Give the shop a call today, explain what's gone on and say you want a replacement or refund. Did you buy it online? Even more protection if so. Best thing to do is to just get straight on it though, don't wait let us know how you get on! [/quote] I'll do just that, thanks mate! Quote Link to comment Share on other sites More sharing options...
Sibob Posted August 9, 2013 Share Posted August 9, 2013 Best thing you can do is get a refund and buy a Muff derivative from one of the very many builders who offer superior pedals (Fuzzrocious, COG, Gojira, Wren & Cuff, anyone but EHX basically lol). Si Quote Link to comment Share on other sites More sharing options...
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