[quote name='Beedster' post='571861' date='Aug 17 2009, 06:07 PM']I've found that, despite a strong customer service ethos in corporate USA, quite the opposite seems to exist in the smaller businesses. On more than few occasions I've been pretty much told to f**k off by very aggressive and reactive dealers, seemingly without reference to the fact that I've paid them money and they owe me the item or service. I generally now won't deal with individuals or small business over there. There are some great ones but there are some shocking ones also, and ebay feedback doesn't seem to discriminate between the two. As to whether you've been ripped off, I hope you haven't and that it's simply the case that the guy, like those I've mentioned above,m is a c**k who will happily take your money but who works on the basis of looking after the guy down the road who can come round and make life difficult ahead of looking after a customer in the UK who can't.
If you have been ripped off, and if it's anything like my experience, you probably have virtually no legal recourse (and he probably knows that), so I'd start to prepare yourself for the possibility. Clearly Paypal will be no help given the time that's passed, but at at least it will only cost you just under 20% what mine cost
Good luck
Chris[/quote]
Cheers Chris,
That just about sums it up!