Fenderlicious

That looks brilliant! Where did you buy yours? I live in the UK as well and have been looking for something decent for ages.

The new handle arrived today. I noticed a slight difference between the plastic ends. The ones I received today have Penn Fabricated stamped on them (mine didn't) and slightly thicker four 'struts' that surround the screw hole. Let's hope these do the job better, still going to be nervous about carrying it though!

I do always baby my gear, it's already snuggled up in a cover to keep it minty fresh. Just one of those things I guess, c'est la vie and all that! Don't know how long a warranty Markbass offer, glad I registered it when I bought it though.

Got an email today from Riccardo in customer services. He has offered to either send me another handle or said it can be replaced by their Service Assistance in UK. Obviously gone for the send it and I'll fit it myself option so hopefully won't take too long to arrive. He says they only had this problem reported before after years of hard usage? Maybe I just had a dodgy batch of weak plastic? Hope new handle fairs much better. I also sent a pic for their perusal of the offending part.

[quote name='chrismuzz' timestamp='1403440020' post='2482650'] +1 to the above. Customer service has always been very good with Markbass. I imagine it's only due to it being the weekend that you haven't had a reply yet, and I'd be surprised if you didn't receive a response tomorrow! [/quote] Yeah, that's pretty much what I thought.

I might try that if I don't hear from customer service soon. Don't want to hassle the guy but less than two weeks must be a record for a part to break?

How about this sort of thing? http://www.mojotone.com/amp-parts/amplifier-handles/Black-Plastic-Strap-Handle-with-Chrome-End-Caps-w-Hardware#.U6S4uBbkQ8N

[size=4]Thanks Mornats.[/size] [size=4]By the way, I have a SGC Nanyo Bass Collection SB320[color=#000000] too[font="helvetica, arial, sans-serif"], nice bass.[/font][/color][/size]

Crap, that is bad. Like you say, I'm sure we can't be the only ones. All my guitar amps have metal ends for the strap fixing, makes sense really. Hopefully we'll get a reply soon, carrying the amp with two hands underneath kinda defeats the whole point of them!

[quote name='mcnach' timestamp='1403301745' post='2481749'] Wow... Fenderlicious, THANK YOU for posting this!!! Mine is the same design and... it looks like it would have not lasted much longer. Thanks for making me check and avert a possible disaster. Pictures coming in a few minutes... [/quote] Just as well you checked mcnach, I'm guessing they'll be a lot of people doing it once word gets round? I contacted Markbass customer support earlier so wait to hear what they have to say about it.

Theres a thin metal strip that runs through the rubber strap and round the ends but that's it, no other washers as I just checked the other end. Are the Italian ones a different design?

[quote name='mcnach' timestamp='1403300121' post='2481723'] oh no! that's pretty bad! did it actually break, or did the screw just came off? On mine, Italian, I noticed soon after I got it, that the handle screws were feeling a little loose. I tightened them and I noticed every once in a while they feel a bit loose, so I just check them regularly. Just in case. [/quote] Yes the plastic that surrounds the screw has broken so no way to re-atach it. I bought the amp locally so going to contact the shop tomorrow to see what they say.