danbanbass
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Posts posted by danbanbass
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Just got a reply after sending the email.
Hi Daniel
sorry for the lack of contact but the cab was damaged in transit and ended up back with us and I issued a refund yesterday (4th June) which should show on your account either today or tomorrow.
We are very sorry about this and we took action straight away to get you your money back
all the best
Napper
Bass Centre Web Admin -
right, cheers for the comment guys, its not the lack of delivery time that bothers me its the poor service they are providing me , however the delivery terms state that it will take 1-2days for delivery, it is now the 4 working day since i ordered it and the cab etc was in stock.
Anyway this is what i've sent bass centre:
Order ID.3797
Hi,
I Ordered The Eden Nemesis NSP810 Cab And Warwick Speakon Lead from you last Tuesday 29th may and received conformation that these items had been dispatched on Wednesday, however i have not received the items mentioned, i have sent numerous emails etc and have received no reply.
I have paid £30 for delivery alone and have recieved no delivery of the afore mentioned items.
I am totally disgusted with the amount of customer service and lack of updates concerning my goods.
If i don't recieve the items i have paid for or any useful response by the end of today, i shall have no alternative than to contact my bank to pursue my money back and will also post every bass forum i know about the poor service the bass centre is providing.
I will also contact and inform trading standards of the terrible service and for also taking my money and not coming up with the goods specified.
Then we'll see where i get from there.
Thanks again for all the help guys. -
right, no reply, how would i go about a refund, i paid by switch online.
Thanks
Dan -
hi dood i have but as usual nice on the phone but you can never get hold of the right person lol
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hey guys ordered a eden nemesis nsp810 cab last tuesday which was in stock and recieved a email stating it was dispatched on wednesday however i still haven't recieved the cab yet, tried emailing on friday and monday but no response, so i looked on their delivery info page stating delivery would be 1-2 days by tnt.
wouldn't be a problem if they returned the emails and kept me informed with a tracking number etc, i paid £30 for the postage so you could say i'm a little dissapointed with their quality of service for a well established business. -
All sorted bought a eden nemisis 810 from bass centre new for £399
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it might even be the fact its not the right sound for you, i'm still searching but i think i'm getting there.
I also think we're supporting you in brighton at the pressure point too.
Anyway back to it, you could even try some light compression just to take the edge off the sound and even out the frequencys and string sound levels on your bass thats what i did with the svt head i had, or you can run something like an mxr or sanamps to colour the sound to your liking even.
Hope that helps and hopefully see you soon.
Dan -
its basically a toss up between the mag 810t and gallien krueger sbx 810, Just money pinching really as i have my eye on an ibanez atk300 aswell.
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lol, i ment sound wise, project, tone etc .
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hi guys looking at getting a ashdown mag 810 cab to use with my gk 1001 rb mark 2
what are these cabs like?
Thanks
Dan -
[quote name='GBH' post='7347' date='May 26 2007, 09:56 PM']Hi,as I explained when you bought the amp this afternoon,the 4 way lead comes with the cabs,not the head,and I did say give me a call next week or call in if you could and I would have sorted out the manual etc,cheers, Geoff@the bass merchant.[/quote]
hi geoff,
just found a update on the gallien krueger site stating the online manual for the head had a print default about the conductor lead and that they've started putting them with the cab, sorry about the misunderstanding.
My fault.
Thanks for all the help and answers to my questions, and for anyone here the guys at bass merchant provide a really good service and are great guys to deal with and have some really nice gear.
All the best
Dan -
I bought the head today. Got it for £519
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All i got was the head, i bought it new from bass merchant when i was passing through on my way back from colchester, they were packing it when i was paying for it but didn't notice until i got home which is around 100 miles away, i've emailed gallien krueger about the missing items and hope they can send me the missing bits which are:
4 way speakon cable
Power Lead
Manual
Warranty Card
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Hey guys,
Went for the gallien krueger rb1001-II head and was wondering if the 4 way conducter speakon cable comes with the cab as i didn't get one with the head? -
I've been GASING for a Gallien krueger 1001 Head And 810 SBX Cab can't get the sound outta my mind.
I'd also like a 70's jazz to go with my 70's p bass. -
Tried a gallien krugger 1001 rbh head and 8x10 gallien cab which totally kicked ass, would the aguilar or ampeg sound any better?
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hey guys
Need help deciding between the ampeg svt 4 pro vs aguilar ag500sc?
Any Reviews or opinions would be great Thanks
ohm Q?
in Amps and Cabs
Posted
hi guys,
would it be possible to run two 8 ohm speakers in a cab at 8ohm's?