I have just bought a Hartke Kilo from guitarguitar.co.uk, and i'm a little edgy as to whether or not its REALLY brand new.....
Basically it arrived in a busted up old LH500 box with a load of tape round it. When I rang up and asked why, they said it was because the original box was too damaged to send it in without risking the amp getting damaged, but to be honest it can't of been much worse than this LH500 box. Also, my friend asked me why the owners manual was a pile of photocopied pages stapled in the corner.
In the box was:
The Kilo
Power Lead
Photocopy-looking manual
Now, I have never bought an amp brand new before so I don't know what is supposed to be with them. I would of expected there to be a guarantee of some kind? If someone could clear up for me exactly what should come with a new amp, it would set my mind at rest!