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WalMan

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Status Replies posted by WalMan

  1. WalMan

    The UPS nightmare is over ... for now anyway.
    Returning an amp to Darkglass for repair and it's been doing the hokeycokey at Stanstead UPS/Customs warehouse for the last week. But after numerous phone calls it has made it back to Finland.
    Calls went along the lines of  
    UPS: You haven't included the Customs form
    Me: Yes I have it's with he address label, and I've emailed it to you.
    UPS: OK we've got it
    Tracking showed it cleared then back on hold with exceptions. FFS!!!

    1. WalMan

      WalMan

      They certainly made a meal of the outgoing trip. Fingers crossed for the return!!

    2. (See 3 other replies to this status update)

  2. WalMan

    The UPS nightmare is over ... for now anyway.
    Returning an amp to Darkglass for repair and it's been doing the hokeycokey at Stanstead UPS/Customs warehouse for the last week. But after numerous phone calls it has made it back to Finland.
    Calls went along the lines of  
    UPS: You haven't included the Customs form
    Me: Yes I have it's with he address label, and I've emailed it to you.
    UPS: OK we've got it
    Tracking showed it cleared then back on hold with exceptions. FFS!!!

    1. WalMan

      WalMan

      Darkglass arranged it, and we got there in the end, but for a week it was touch & go. I almost said to the Newhaven depot "hold on and I'll drive more copies down to you" as they are only a few miles along the coast.

       

      The classic with the call on Thursday was them saying they'd been emailing me since Monday to resolve it, so I asked the email address they'd used and it meant absolutely nothing to me. Gave them the right email and did get an update there, but they somehow managed to send it first to a gmail account I have, just for my private phone that I rarely use and don't monitor the email account (because I never use it) :dash1:

       

      My next worry will be when Darkglass ship it back and what sort of a mess we'll have getting it back through Customs - particularly as I got the amp in an auction that appeared to be a lot entered by UPS for an item they had had sat uncollected or paid for in customs since last April. It shouldn't be a problem this time as an out for, and back in after repair, but I shall be monitoring it like a hawk!

    2. (See 3 other replies to this status update)

  3. WalMan

    OOPS! I appear to have acquired another amp in an auction

    1. WalMan

      WalMan

      1297142006_IMG_1075Large.thumb.jpeg.cc043313580b2697536f07a8d1c9bb6b.jpeg1808031139_IMG_1074Large.thumb.jpeg.5c6678e1d821c5e5d906a2e423af6a59.jpeg1758923410_IMG_1073Large.thumb.jpeg.4558cb3037c8e5818496a4ab18c1503b.jpeg

    2. (See 4 other replies to this status update)

  4. WalMan

    OOPS! I appear to have acquired another amp in an auction

    1. WalMan

      WalMan

      Well it's arrived. Looks like it's just been sat in a UPS depot waiting for the import duty to be paid. Seems fine. Fires up and everything seems to work, so result! 😁

    2. (See 4 other replies to this status update)

  5. WalMan

    OOPS! I appear to have acquired another amp in an auction

    1. WalMan

      WalMan

      A Darkglass Microtubes 500 v2.If it's OK a great price sold as seen in an auction, if it's not, well I may have pee'd my cash up the wall but it may still be worth it to repair.

       

      Courier due to deliver on Monday so we're currently at fingers crossed :scratch_one-s_head:

    2. (See 4 other replies to this status update)

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