I got the worst experience ever with the Bass Center. I ordered and fully paid an expensive Markbass cab that never showed up.
They always refused to give me an ETA or to process the refund after 1 month 1/2 . Their behaviour was totally inappropriate whenever I tried to inquire about the matter over the phone.
I contacted my bank and initiated a formal transaction dispute. You can do that if you have paid by Card, even with a VISA DEBIT.
I sent a registered notice letter to the Bass Center, explaining that the matter was now in the capable hands of my bank's Customer Protection department.
The refund I demanded for so long was processed the same day they received the registered notice letter.
THESE GUYS ARE REALLY TAKING THE P***. I WILL NEVER SHOP THERE AGAIN !!!
Basscentre New World Record
in General Discussion
Posted
Hi,
I got the worst experience ever with the Bass Center. I ordered and fully paid an expensive Markbass cab that never showed up.
They always refused to give me an ETA or to process the refund after 1 month 1/2 . Their behaviour was totally inappropriate whenever I tried to inquire about the matter over the phone.
I contacted my bank and initiated a formal transaction dispute. You can do that if you have paid by Card, even with a VISA DEBIT.
I sent a registered notice letter to the Bass Center, explaining that the matter was now in the capable hands of my bank's Customer Protection department.
The refund I demanded for so long was processed the same day they received the registered notice letter.
THESE GUYS ARE REALLY TAKING THE P***. I WILL NEVER SHOP THERE AGAIN !!!
Don't wait forever. Take action.
Cheers,
BassPimp