lozbass Posted October 6, 2009 Share Posted October 6, 2009 Simply a big public thanks to Dunlop for excellent customer service (credit where due etc.) I recently lost one of the retaining circlips from a set of Dunlop straplocks. Davebass5 very kindly helped out by sending me a new one (and wouldn't accept payment - not even postage - a star!) Prior to asking on BC, I'd contacted Dunlop. I received an email response, then yesterday a package from the US containing several circlips, some stickers and a handful of plectrums - all for free. It's fantastic to receive such service, so as it says in the header, thanks to all at Dunlop - a great product and faultless service! Quote Link to comment Share on other sites More sharing options...
stinson Posted October 6, 2009 Share Posted October 6, 2009 Yes, their customer service really is top notch. Had the same experience. Quote Link to comment Share on other sites More sharing options...
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