Line6 Pod Go Installed Wireless firmware update meant for Relay G10

[Delberthot]

I've had this unit a little over two months and while I had it connected to my pc at the weekend a message popped upadvising me that there was a firmware update for the wireless transmitter so I installed it. 

 

Now it doesn't work - all I get is a faint red glow when it's plugged in.

 

I've had a good look online and there is a post somewhere from Line6 advising that this may happen in error and that their server thinks that I had a Relay G10. The way to uninstall it is to go to the Line6 Updater app and the uninstall it back to the previous version. I've tried that but it doesn't see the transmitter, only the pod itself.

 

I tried contacting Andertons earlier today to find out if it would be as simple as swapping transmitters over. Their response was to either use a cable instead of the wireless or contact Line6 directly. Before I go back to them with a strongly worded email given that the unit is only 2 months old, has anyone else been in this position and managed to resolve it?

 

I've tried factory reset, installing older updates for the pod go itself then reinstalling the current version but nothing is working.