Problem trying to update Line 6 HX One.

[obbm]

I recently bought a Line 6 HX One and need to update the firmware to v3.80.  According to Line 6 I need to use their HX Central software which I have downloaded and installed however when trying to run it I get an error message saying that “Line 6 Central cannot run with Administrator Privileges”. 

 

So far I have confirmed that the ”Run as Administrator” box is unchecked in the shortcut and the .exe Properties but that has not helped.

 

I have also tried creating a non-Administrator User Account on the PC and still nothing.

 

Has anyone come across this problem and found a fix because it is really annoying me?

 

BTW HX Edit for my Stomp works fine but I also get the same problem with HX Librarian.

[obbm]

Finally got an answer to this problem from Line 6.  Seems like it is a known software bug which the development team are aware of.  It would appear that this has been known about for quite some time but they have done nothing about it.  Their suggestion was to try a different PC, so I instlled the software onto Mrs OBBM's laptop and it worked just fine.  My HX One is now up to date. 🙂