JPAC

Update. As of today I'm still without my bass. Of the six weeks of ownership, three weeks it has been away for repair. Called Yamaha today and they said it hadn't been 'assessed' because staff had been off sick, despite putting it on the urgent list. Called the shop, they won't do anything until they hear from Yamaha. Called Consumer Direct and they said write a letter asking for a refund as the reasonable amount of time for repair had expired. I never agreed to a repair in the first place as I wanted a direct replacement. Not a happy (Easter) bunny.

Thanks for the offer about the new nut but it'll get fixed I'm sure but I just wonder how long. Otherwise it was perfect, unmarked and pristine. If they mess it up like Seiko did to my watch, I'll be really angry. I was making progress playing but it's very slow and now even slower. I might try the Citizens Advice Bureau but they're so busy, it might be back by the time I get to see someone.

Just bought my first bass guitar by mail order and it has gone faulty. The nut broke when tuning up to an electronic tuner. Shop says it needs to go back to the manufacturer. Don't want to name names as it is an ongoing complaint but wondering if I should insist on a replacement as it's less than a month old.