We would like to invite everyone who has posted a comment here to a real conversation regarding the issues they have raised. Our opening hours are 10am - 7pm monday to saturday and 11am - 5pm on sunday. We will be happy to dicuss these matters with you all and explain in detail the reasoning behind each of our policies. We are sorry to see a small proportion of our 200,000 plus customers each year feel they have received bad customer service, we welcome all feedback both negative and positive.
Yours sincerely,
The Bass Cellar.
