nightraven

Nothing wrong with WFH at all — I wish my job were WFHable, but I definitely don't resent those with the luxury. I was only making a quip at the previous poster who got defensive all of a sudden about their "20+ years IT job" being trivialised, when there's a strong likelihood that it's the sort of role where nobody other than their boss would actually notice if they stopped logging into 'slack' or whatever. LOL, my example was far more relevant to the discussion than the person bragging about their university degree.

You don't need 20+ years of industry experience to understand that IP bans are an option worth exploring, and that IP bans are something that have been deployed on online platforms for decades. Your edumacation is definitely a weird flex, however, and I'm not at all sorry to have trivialised that on this occasion 😁

LOL, I was a forum mod over on Ultimate-Guitar many many years ago (at age 17), and in extreme situations IP bans were used. Sure, people can get around them if they wish to, but ultimately the fight against spammers and scammers alike comes down to making it inconvenient for them to operate on your platform. If someone got caught in the cross-fire, they could still make an appeal in what was called the 'forum of the banned'. Far from a perfect solution, but we're talking almost 20 years ago. Get a grip, please — you're not performing brain surgery from your cosy WfH desk.

Right, but it's not difficult to ascertain whether an IP address corresponds with a VPN or an internet café, or whether it's a private residence. My example was completely hypothetical, and you're missing the point — AFAIK Reverb charges more than eBay nowadays, and it's not unreasonable to expect them to do better.

Are we really making excuses on behalf of a bajillion dollar company when they neglect the basic duty of care over their customers? 🤨

It's an absolute bare minimum effort on the part of Reverb (and its enormous tech-bro parent company) to just IP ban the scammer, and to set a flag that alerts Reverb's so-called 'Trust & Safety' team when that particular email address shows up in a private message (not unlike how eBay flags private messages that it automatically suspects are between people arranging a private sale). Of course it's near enough impossible to quash scammers altogether, but I would have expected Reverb to at the very least try to make it inconvenient for scammers to operate on that platform. Not a big ask of the 'Trust & Safety' team of a company worth hundreds of millions of dollars 🤔

I just got the same message with the same email address, and went through the motions of reporting it to Reverb (including referencing this forum thread). Here's Reverb's response: Safe to say that this scammer has been working with the same email address for at least a month now, and Reverb doesn't appear to be remotely interested in protecting their customers. 🙄