Joseph kaye

We have looked at the bass & it left the workshop with out any issues .. 

and we always look after all the guitars we’ve made .. and always do ,, 

The set up was perfect .. 

16 hours ago, TheGreek said:

I start by stating that I know neither party in this dispute and I'm not taking sides on this though one often gets a general "feeling" about disputes. IMO Common sense is often the best guide in these situations.

 

Why would the customer make an issue if there isn't one? If the bass isn't defective as @Joseph kaye suggests what does @ADAM ROBERTS have to gain by bringing it to the attention of this forum? It also appears that at least one other BCer has unresolved issues with one of @Joseph kaye's projects.

 

If I were in the position that my reputation as a luthier was at risk I would do my damnedest to ensure that my customer is happy. That's what a reputable trader would do IMO.

 

If the situation is as stated I'm not clear why additional costs were incurred. The cost of repair (assuming there are no defective parts) is time. Compared to the loss of even one customer, which I would expect to be hundreds of pounds if not more, it's unclear why the luthier wouldn't make good on any "guarantee" .

 

If a new neck is the solution then consider replacing the neck. If, as @Joseph kaye, suggests, there is nothing wrong with the bass - take it back and return his money. Failure to resolve this essentially suggests the luthier values their reputation at the price of a defective neck. The value of good will in this dispute is far greater than the value of the instrument.

 

It would make sense to me to seek an amicable resolution to this matter rather than air dirty laundry on social media.

 

Make it right and put an end to this...

I was sent this link via someone we both know .. 

But here goes .. 
 

That’s for the heads up ,, I’ve know Adam for 15 plus years .. There’s nothing wrong with the bass I made for him .. 

I sent it up for him again about 6 months ago, after he said something was wrong .. 

There’s isn’t ..  adjusted the neck & dreses the frets ,, It’s a great guitar ..

When he came to collect .. I was half an hour late getting to my Workshop to meet him ,, 

I have & was at the time still quite ill from long Covid .. He was really off key & rude ..He Left shouting ‘This is going to ge all over social media’ .. 

and deleted all links between us ,, 

All because I was late .. 

But that’s what Adam is like .. 

It’s a shame but I can’t change how he is .. 

there’s isn’t anything wrong with how the bass was made  .. Or anything that’s happening to this Bass recently,, 

it left the workshop with a good set up & no issues .. 

it’s a great bass .. 

Best wishes 

Joseph 🌿

On 13/08/2021 at 18:02, ADAM ROBERTS said:

A condensed tale of woe....Bass built by someone well known, well, seems to be. Happy as lamb for the first 4 years. Year 5 onwards, start noticing some issues with the neck...

 

Fast forward to this week, having given-up trying to get the original builder to do the right thing off I toddle to Sims to 'confirm/dispel' my worst fears.

 

Truss rod has bottomed out(maple neck bass, bass guitar build completed in early 2015 if memory serves). Frets buzzing up by the 15th onwards, notes choking if string bends attempted.

 

Sims very Kindly levelled etc and have got it in a much better place BUT, and here's the kicker, IF the neck moves again, no room in the truss rod so...

 

Apart from ripping the frets off and reshooting the neck, then having to take nimrod to court....any other ideas? Apart from setting fire to the neck and starting again?