NURZE

If the musicman neck doesn't work out. I will definitely consider a status neck. I've always been a big Status/Cutlass fan. I'll keep you guys posted about the progress. Take care.

[quote name='dwh87' timestamp='1360030563' post='1963881'] At least Big Poppa was honest when he said "the forum is not a great place to get help" Also a sly dig at Warwick towards the end. The cheeky git [/quote] I'm not a fan of Warwick. I don't really like the look of their basses. But that's just personal taste. But they're really involved with Quality Control and the way they present themselves towards the customer. They're even active on several messageboards and they're really helpful and friendly there.

[quote name='drTStingray' timestamp='1360018429' post='1963760'] Nurze - this problem is not typical of Musicman basses in my experience. Internet diagnosis is hit and miss at the best of times and something beloved of forums but often not very helpful. You haven't been very forthcoming with info about this bass - on the Musicman forum you suggest you've been using it for several years - just how old is it? Do you have a DOB for it - if you don't, you can get it from the Musicman forum. How old was it when you bought it? Did it get a whole lot worse in that recent serious cold spell in mainland Europe? I'm not suggesting you or any previous owner has doen anything wrong with this bass, but just as a for example, a friend of mine put his prized Gretch, in its case, under a table behind which was, unbeknown to him, a radiator on full power - which nigh on bolied the case with guitar in it over the next hour or so before he came to use it. How do Musicman not know you haven't done something similar, or worse still, the truss rod has got damaged through improper use etc. As people have said, probably best to take their offer - or alternatively have a dealer take it in for repair and let them get the neck replaced - and give you a report on what the problem was - that way you may be able to persuade EBMM customer service to refund some of the cost if it really does turn out to be a manufacturing fault. I do understand how you feel though being remote from the manufacturer - not a good feeling. And come on guys, this having a pop at EBMM is really not helpful in this thread - everyone knows that EBMM have banned some members of this forum and Talkbass before now, arguably for behaving like jerks on the manufacturers forum. Nurze, I think you are better off dealing with this matter and coming back and telling the story. At the moment there's precious little hard info in the thread - a load of internet diagnosis (which is very entertaining) and a one exchange with EBMM customer service (afte rthe thread has been running for a week or two). I will tell you that I have contacted EBMM customer services several times by internet and they have always been very courteous and replied within a day or two - so I'm not sure why your response has been different. Best of luck with it anyway. [/quote] I'm going to take this advice and come back later. Thank you. i'm going t contact the local importer tomorrow :-)

Hey Dingus, you certainly have a point. But I have to say I'm not asking much. I'm certainly not hoping for a FREE neck or someting. I'm very aware of the fact that that's probably not going to happen. But I Was hoping for an explanation of how it could happen. Because it certainly isn't normal. I know they don't owe me anything, but it just should have happend with the neck. On the other hand I've heard a man from around here, that had the exact same problem and he got a new neck at a strongly reduced price. I'd already be VERY happy with that... I'm going to contact the local importer VOERMAN and ask him what the possibilities are...

Thanks for the support... I could literally cry. Since I was 15 I wanted a black/black/maple stingray posted it on the forums and they're already giving me a hard time... http://forums.ernieball.com/music-man-basses/55560-neck-problems-serious-neck-problems-my-black-stingray.html#post906208

[quote name='dlloyd' timestamp='1360003204' post='1963400'] Was this bought new or used? [/quote] Used, but it was fine then. It started to "bend" in the last year. Impossible to fight, and there's nothing I could do ...

Thank you for the reply. Appreciate it... i'm just really disappointed. They were my fav bass company, but now they're failing me...

The mail was three sentences long. No, they didn't say how much it was actually. It looked more than an auto reply than an actual mail... If that's CS at musicman... I'll sell both of my rays asap. And I mean that.

Got a reply back that came down to this: "cant tell you what happend > you can buy a new musicman neck if you return the original" VERY HELPFUL

Haha unfortunately that was NOT the case...

Me neither... Yeah it's weird, and I hope they can help me

thanks! Hope so

hahahaha Throw it, and wait for it to come back? It's getting worse and worse and worse as well... I don't get. Looks like a boomerang!

when I'll get my bass back Ill post better pics :-)