gd47

Many thanks for all the helpful replies and comments…very much appreciated. The dealer in question is Rich Tone Music, located in Sheffield. Problem is, I live in Luton, so I can’t really turn up at their premises. Paid by debit card, so no protection there. I have phoned them, but was told someone would get back to me the same day. A local guitar tech has confirmed that it’s the pickup that’s faulty, but is reluctant to do any work because of warranty issues. I’m actually in my 70’s, reasonably poor health (completely my own fault due to a lifetime of pro bass playing!) and still working about four nights a week. Once again, very many thanks to all.

This concerns an Ultra Jazz Bass Ltd Edition which I bought in January 2024. It recently developed a fault… bridge p/u not working. Phoned Fender UK on 15/7 and they advised me to contact the dealer I bought it from and also confirmed it has a two year warranty. Four emails later and no response from the dealer. Since then, I have had it checked by a technician who has confirmed the bridge p/u is faulty (open circuit on the windings). I think I have a few options: Upgrade the original pickups (open to suggestions as to which would be best). Start small claims action against dealer. Replace the existing pickups with Fender originals. Or wait! Any advice gratefully received with thanks!