Hi,
I'm another bassist who has not been impressed with H&S guitars. I ordered a 5-string sequoia bass back in January, paid in full (£140) and awaited delivery in 21 days. Nothing, and nothing since.
I have tried to contact them via email on countless occasions - they have never replied. I have tried phoning but none of the numbers work. I have also tried to get Paypal to help but by the time I contacted them, the 45-day period had expired.
It seems to me, looking at this thread that they are ripping off a lot of people. Is there anything we can do by joining force and bring a legal proceeding?