[quote name='Sugden' post='56258' date='Sep 5 2007, 10:13 PM']Got to say Im not sticking up for Pacific Sound & Light Ltd in birmingham. I took my amp to them about 2 weeks ago and got told he was busy but had a turn around of about 2 weeks I said great. Thinking in my head either way I'll be fine for my gig on the 15th. Ring up yesturday to be told o yer your amp hasn't been touched and the guy gets back on the 14th from a two week holiday.
Didn't even mention it and didnt call me like he said or look at them a week and half ago like he said too. Terrible way to treat a customer I think.
So Im taking them across town to steve as recommended above. He at least said he wasnt going on holiday and would do the best he could.[/quote]
Oh Bugger hands up my fault, i took the customers number down wrong and could'nt contact him to tell him i was going on holiday and i would arrange a loan amp for him, its rare i cock up but i did this time sorrry
phil
Pacific Sound and light