PaulThePlug Posted July 21, 2020 Share Posted July 21, 2020 43 minutes ago, Woodinblack said: I also I think the folkstone branch is one guy answering a phone and forwarding it to holland. Dont think there is a Folkstone branch, a UK postal address office in Folkstone, with a phone on re-direct. Got my Ibby GSR200 from Bax... didnt realise they were not uk untill looking at the parcel tracking... parcel is in netherlands depo, i initially thought they had sent it to the wrong place! Admittedly it was a few quid cheaper... Quote Link to comment Share on other sites More sharing options...
MacDaddy Posted July 21, 2020 Share Posted July 21, 2020 I used Bax last year. Got a great deal on an end of line/last one guitar case for a Les Paul. No problems at all. Sad how things change. Quote Link to comment Share on other sites More sharing options...
Woodinblack Posted July 21, 2020 Share Posted July 21, 2020 1 hour ago, MacDaddy said: I used Bax last year. Got a great deal on an end of line/last one guitar case for a Les Paul. No problems at all. Sad how things change. Thats the thing, if you don't have an issue, if nothing goes wrong, then there is no reason that you would have problems. It is only in the dealing with issues do you see what a company is like. 1 Quote Link to comment Share on other sites More sharing options...
Dan Dare Posted July 24, 2020 Share Posted July 24, 2020 Update. Order arrived on time on the day promised. Very good price, too and free delivery, so I'm happy. 1 Quote Link to comment Share on other sites More sharing options...
Woodinblack Posted July 24, 2020 Share Posted July 24, 2020 Update: They now accept my bass is lost so are sending me out another. Or will as soon as there are any in the UK. Whole thing could have been sorted wtih better comms. 1 Quote Link to comment Share on other sites More sharing options...
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