Mister RLP Posted February 2, 2020 Share Posted February 2, 2020 (edited) Sorry - realised that this is in the wrong section and should be in Accessories and Misc. After trying a range of bass strings I have settled on D'Addario ETB92 tapewounds as my preferred choice on both my Jazz and Precision basses. I love 'em. They can can be mellow, but they also have some bite. They are easy on the fingers and on the frets (and fretboard if fretless). And they last a long, long time. So far, so good. This weekend I put some new tapewounds on my Precision. The A, D and G strings were as I expected - smooth and just like the ones on my Jazz. However, the E string was different - it was rougher (I can feel the grooves) with some of the metal shining through. This is unlike the E string on my Jazz. What can I do? Will D'Addario's UK customer service be able to help? Edited February 2, 2020 by Mister RLP Quote Link to comment Share on other sites More sharing options...
SpondonBassed Posted February 2, 2020 Share Posted February 2, 2020 (edited) Have you contacted their Basschat account? @D'Addario UK Edited February 2, 2020 by SpondonBassed 1 Quote Link to comment Share on other sites More sharing options...
Mister RLP Posted February 2, 2020 Author Share Posted February 2, 2020 Quote Have you contacted their Basschat account? @D'Addario UK Thanks. Will have a look. 1 Quote Link to comment Share on other sites More sharing options...
Mister RLP Posted February 19, 2020 Author Share Posted February 19, 2020 Update: An E string arrived today! D'Addario customer service sent a new one - from New York! I thought it would come from UK customer services. Very impressed. The string matches the other ones in looks and touch. Very happy. 3 Quote Link to comment Share on other sites More sharing options...
Dood Posted February 19, 2020 Share Posted February 19, 2020 @D'Addario UK's customer support is awesome!! 1 Quote Link to comment Share on other sites More sharing options...
Reggaebass Posted February 19, 2020 Share Posted February 19, 2020 1 minute ago, Mister RLP said: Update: An E string arrived today! D'Addario customer service sent a new one - from New York! I thought it would come from UK customer services. Very impressed. The string matches the other ones in looks and touch. Very happy. That’s great service, glad you got it sorted 👍 1 Quote Link to comment Share on other sites More sharing options...
SpondonBassed Posted February 19, 2020 Share Posted February 19, 2020 Well done. 1 Quote Link to comment Share on other sites More sharing options...
Beedster Posted February 19, 2020 Share Posted February 19, 2020 Nice one 1 Quote Link to comment Share on other sites More sharing options...
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