AndyTravis Posted August 29, 2018 Author Share Posted August 29, 2018 12 minutes ago, Bridgehouse said: That’s shocking. That’s UPS 😉 1 Quote Link to comment Share on other sites More sharing options...
Bridgehouse Posted August 29, 2018 Share Posted August 29, 2018 Just now, AndyTravis said: That’s UPS 😉 Was it wrapped in a bin bag and did they chuck it up your drive from the van itself?! Quote Link to comment Share on other sites More sharing options...
TheGreek Posted August 29, 2018 Share Posted August 29, 2018 I'd be tears...while looking for my biggest hammer to use on the driver... You must be raging.. Quote Link to comment Share on other sites More sharing options...
Dood Posted August 29, 2018 Share Posted August 29, 2018 4 minutes ago, AndyTravis said: That’s UPS 😉 Oh Jeez. I was expecting something special today shipped by UPS. The shop says they collected it yesterday. UPS say they don't have it. The tracking says it hasn't entered their system yet. Shocking service. UPS used to be good I feel for you, that looks bloody awful. Quote Link to comment Share on other sites More sharing options...
AndyTravis Posted August 29, 2018 Author Share Posted August 29, 2018 (edited) 9 minutes ago, Bridgehouse said: Was it wrapped in a bin bag and did they chuck it up your drive from the van itself?! Ah no, no no no! this is golden... Non delivery - Address was “wrong” so it was undeliverable. Sure enough the correct address was on the box. “Undeliverable” translates to “couldn’t be arsed”. I mess about for 35 minutes phoning them to redirect to the local depot - I don’t want this bass sat in a van overnight I think... “It’ll be available from 6.30pm this evening- thank you, apologies for our error” Get to the depot at 7.00pm, half an hour adjustment time for them, one hour before closing. I’m good like that. No parking spaces, nice and calm, no stressing. Nobody at the desk - easy peasy, ring a bell, get an answer. They’ll “Ava look mayteh”. 20 minutes. “Can’t find it mate...” erm... ”allavah nuvver look, but ah can’t look long coz av gotta close up” miraculous, it’s found...just as I’m ready to pop. I get home, gently unwrap the thing. And it seems good, until...splintersville USA. Edited August 29, 2018 by AndyTravis 1 Quote Link to comment Share on other sites More sharing options...
Bridgehouse Posted August 29, 2018 Share Posted August 29, 2018 Shop or private purchase? Quote Link to comment Share on other sites More sharing options...
AndyTravis Posted August 29, 2018 Author Share Posted August 29, 2018 Just now, Bridgehouse said: Shop or private purchase? Manson’s. Who have been absolutely fantastic up until I got the bass. I’m hoping their fantastic service also applies to when things go wrong. Quote Link to comment Share on other sites More sharing options...
AndyTravis Posted August 29, 2018 Author Share Posted August 29, 2018 12 minutes ago, TheGreek said: I'd be tears...while looking for my biggest hammer to use on the driver... You must be raging.. I am. I’m genuinely heartbroken - real first world problem. Obviously. 1 Quote Link to comment Share on other sites More sharing options...
Bridgehouse Posted August 29, 2018 Share Posted August 29, 2018 1 minute ago, AndyTravis said: Manson’s. Who have been absolutely fantastic up until I got the bass. I’m hoping their fantastic service also applies to when things go wrong. “What bass, sir?” 1 Quote Link to comment Share on other sites More sharing options...
AndyTravis Posted August 29, 2018 Author Share Posted August 29, 2018 2 minutes ago, Bridgehouse said: “What bass, sir?” Hahah. Oh god 🤮 Quote Link to comment Share on other sites More sharing options...
Cosmo Valdemar Posted August 29, 2018 Share Posted August 29, 2018 Oh mate... I feel your pain. I had a bass turn up once, body cracked clean in half. Luckily the shop were spot on and refunded me. Hartnoll's, I think it was. That said, mine was only an impulse buy and didn't have any of the emotional investment I've seen in this thread. 1 Quote Link to comment Share on other sites More sharing options...
Bridgehouse Posted August 29, 2018 Share Posted August 29, 2018 I wonder if the Basschat massif can get the wheels in motion and find you another one mate 1 Quote Link to comment Share on other sites More sharing options...
AndyTravis Posted August 29, 2018 Author Share Posted August 29, 2018 2 minutes ago, Bridgehouse said: I wonder if the Basschat massif can get the wheels in motion and find you another one mate There’s a Fretless one...but I haven’t got the £150 to pay out to have it fretted at the minute while we’re house hunting. Quote Link to comment Share on other sites More sharing options...
AndyTravis Posted August 29, 2018 Author Share Posted August 29, 2018 Actually had an idea... Quote Link to comment Share on other sites More sharing options...
Bridgehouse Posted August 29, 2018 Share Posted August 29, 2018 (edited) 1. Say you want a refund 2. Say you will give pictures of the damage 3. Send pictures 4. Offer chump change for the neck 5. Take off neck and send back body 6. Buy fretless one 7. Enjoy choice between two necks Edited August 29, 2018 by Bridgehouse Quote Link to comment Share on other sites More sharing options...
Bridgehouse Posted August 29, 2018 Share Posted August 29, 2018 Or, offer them £50 to keep it and not send it back to them. They will claim off insurance anyway so you just have to send them photos. Sorted. Quote Link to comment Share on other sites More sharing options...
AndyTravis Posted August 29, 2018 Author Share Posted August 29, 2018 1 minute ago, Bridgehouse said: Or, offer them £50 to keep it and not send it back to them. They will claim off insurance anyway so you just have to send them photos. Sorted. I’m enjoying the idea of 2 necks. I’ll speak with Mansons - also Moxy who’s selling the Fretless has really come across well in our PM’s and I’d love to help him too. im now enjoying a Malbec so won’t construct my e-mail until tomorrow. the bass is still in the car. i can’t bear to look at it. The pictures were taken at my best mates house who was as excited as me...and as gutted as I am when I inboxed it. Quote Link to comment Share on other sites More sharing options...
Bridgehouse Posted August 29, 2018 Share Posted August 29, 2018 1 minute ago, AndyTravis said: I’m enjoying the idea of 2 necks. I’ll speak with Mansons - also Moxy who’s selling the Fretless has really come across well in our PM’s and I’d love to help him too. im now enjoying a Malbec so won’t construct my e-mail until tomorrow. the bass is still in the car. i can’t bear to look at it. The pictures were taken at my best mates house who was as excited as me...and as gutted as I am when I inboxed it. I bought my Shuker from him via Jon himself. In all seriousness - ring Mansons and explain that it’s trashed but you want to keep it as the neck is useful and say you want a refund of price -£50 - and will furnish them with all the photos and details you can. I reckon they will go for that. You then get a twin neck for the same money Quote Link to comment Share on other sites More sharing options...
Bridgehouse Posted August 29, 2018 Share Posted August 29, 2018 (Which makes it a better result than if the bass had been perfect!) Quote Link to comment Share on other sites More sharing options...
AndyTravis Posted August 29, 2018 Author Share Posted August 29, 2018 (edited) 2 minutes ago, Bridgehouse said: (Which makes it a better result than if the bass had been perfect!) Yeah, his is the same preamp too. It’s all a bit Pie in the sky. Especially as Mansons might have a skilled local luthier to resurrect the Tacoma... Edited August 29, 2018 by AndyTravis Quote Link to comment Share on other sites More sharing options...
Bridgehouse Posted August 29, 2018 Share Posted August 29, 2018 1 minute ago, AndyTravis said: Yeah, his is the same preamp too. It’s all a bit Pie in the sky. Especially as Mansons might have a skilled local luthier to resurrect the Tacoma... Gandalf doesn’t have the skill to resurrect that mate... Quote Link to comment Share on other sites More sharing options...
AndyTravis Posted August 29, 2018 Author Share Posted August 29, 2018 (edited) 6 minutes ago, Bridgehouse said: Gandalf doesn’t have the skill to resurrect that mate... I’ve seen Steve Curtis a local Luthier (think he’s the Taylor and Gibson warranty man for the north of England - he certainly was when I worked in the trade) fix much worse...a guitar a lads girlfriend fell (derrière first) through the sounboard was one. I have tentatively already emailed him about a) repair costs/feasibility b) cost of fretting a Fretless Edited August 29, 2018 by AndyTravis Quote Link to comment Share on other sites More sharing options...
Bridgehouse Posted August 29, 2018 Share Posted August 29, 2018 22 minutes ago, AndyTravis said: I’ve seen Steve Curtis a local Luthier (think he’s the Taylor and Gibson warranty man for the north of England - he certainly was when I worked in the trade) fix much worse...a guitar a lads girlfriend fell (derrière first) through the sounboard was one. I have tentatively already emailed him about a) repair costs/feasibility b) cost of fretting a Fretless Either way, You shouldn't be paying for any repair costs at all. Quote Link to comment Share on other sites More sharing options...
AndyTravis Posted August 29, 2018 Author Share Posted August 29, 2018 14 minutes ago, Bridgehouse said: Either way, You shouldn't be paying for any repair costs at all. No not at all - I won’t be getting involved in that. Quote Link to comment Share on other sites More sharing options...
AndyTravis Posted August 29, 2018 Author Share Posted August 29, 2018 It’s out of the car. Thought I’d look better second time round 🤮🤮🤮 The box has clear marks on the affected corresponding areas...and it has the drivers name, and handwritten and printed versions of my address - so where the “wrong address” story came from... Quote Link to comment Share on other sites More sharing options...
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