Hi folks, I've just had a claim for compensation refused by Parcelforce. They will only honour insurance claims for musical instruments up to 100GBP, even if you take out enhanced compensation, and only if the instrument is sent in what they judge to be a hard case. In my experience they will sell you enhanced compensation at the Post Office counter - Parcelforce are owned and operated by the Post Office - even if they are aware you are sending a musical instrument. The terms and conditions a