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Ken Smith and customer service ?


tournesol74
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[quote name='skankdelvar' post='1266318' date='Jun 12 2011, 05:08 PM'][b]So, while acerbic ol' Ken might not be my first choice for a snuggly evening in front of the telly,[/b] neither would he seem to be the spawn of Satan.

Unless he's a secret kitten-drowner, of course. :D[/quote]

and yet again ... :) :) :lol:

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[quote name='flyfisher' post='1266256' date='Jun 12 2011, 04:21 PM']Now, what sort of company would you prefer to deal with? :)[/quote]
I'd prefer to deal with a company that concentrates on building a quality product, which is what I do.
And if that means I've got to pay for a phone call or a spare part then so be it.

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[quote name='Ken Smith' post='1265567' date='Jun 11 2011, 11:57 PM']LOL.. did you record your conversation with Kent Armstrong? There was never any such threat of a law suit in anyway shape or form. Get Kent up here. He lives in USA by the way, not the UK.[/quote]

Of course I didn't record my conversation with Kent, and all I had to go on was his conversation with me sftr you spoke to him. If I'd been misinformed, then I apologise. Still, I couldn't see any reason why he'd bring it up if it didn't happen.

As for Kent living in the USA, yes he lives there now, but in thf 80's hd lived in the UK! when he returned to the states, his son Aaron took over the UK pickup builds under the Wizard operation.

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[quote name='Ken Smith' post='1266314' date='Jun 12 2011, 05:03 PM']Most people who post on line do not use their real name so no one knows who they are, where they are, what they do, how old they are of if the information the put in their profile is even true. Then, they come out and point the finger at someone or some company that has a real name and address. Not easy to defend is it?[/quote]
Good point. How do we know you're the real Ken Smith? You could be Kev from Bolton :)

Edited by Roland Rock
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[quote name='Machines' post='1266308' date='Jun 12 2011, 04:57 PM'][url="http://www.bassdirect.co.uk/bass_guitar_specialists/SMITH_bass_guitars.html"]http://www.bassdirect.co.uk/bass_guitar_sp...ss_guitars.html[/url][/quote]

They're good but I'd only buy one second hand. The new prices are outrageous.

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[quote name='kevin_lindsay' post='1266369' date='Jun 12 2011, 05:51 PM']As for Kent living in the USA, yes he lives there now, but in thf 80's hd lived in the UK! when he returned to the states, his son Aaron took over the UK pickup builds under the Wizard operation.[/quote]


Aaron still builds pickups under Kent Armstrong and Son. Wizard pickups is another guy Andy I think.

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[quote name='bubinga5' post='1266518' date='Jun 12 2011, 07:55 PM']10 pages to find that out?[/quote]
You'll also have discovered that UPS are monstrously expensive, that old Mercs are a bad investment (but you can get them cheap from the States), that Ken does show gigs and that Wayne's having a moment of self-doubt.

OT comes to GBD. Bargain :) :)

Edited by skankdelvar
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[quote name='skankdelvar' post='1266614' date='Jun 12 2011, 08:52 PM']You'll also have discovered that UPS are monstrously expensive, that old Mercs are a bad investment (but you can get them cheap from the States), that Ken does show gigs and that Wayne's having a moment of self-doubt.

OT comes to GBD. Bargain :) :)[/quote]


Also you can send a small item to France from NYC for under $3, Pete has spoken to my missus about his tip and KS has the same view on McDonalds as Morrisey.

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[quote name='bubinga5' post='1266518' date='Jun 12 2011, 07:55 PM']yeah the service is crap.. hes a [comment removed by moderator] too...ive heard some bad things about that man.... 10 pages to find that out?[/quote]

Whilst some conversation completely off the topic (I'm lookin at you Wayne & Skank :)) may do nothing for the thread, comments like this are completely unhelpful and down right rude. Mr Smith has not called you names so please keep the childish school yard name calling to yourself.

It's only because I'm happy to be full of Sunday Roast that I've not issued a warning.

Shep

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[quote name='skankdelvar' post='1266622' date='Jun 12 2011, 09:00 PM']... and that [b]purpleblob's company [/b]used to have issues about small parts and wouldn't send them out in the end.

It just goes on. It's the modern miracle.[/quote]

I'd like to point out that my company has no issues with small parts, that's just a rumour :)

Edited by purpleblob
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