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radcliff43123

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Posts posted by radcliff43123

  1. 1 hour ago, Gareth Hughes said:

    Hey - you're not alone! The truss rod on my Maruszczyk 6 string snapped about 6 weeks ago. Bass is a few months shy of 4 years old. I bought direct from Maruszczyk but I didn't get in touch to see if they could do anything simply because it was a 3 and half year old bass and I did it - not much room to argue with that. 

    The luthier I've taken it to was surprised there was only one truss rod for a 6 string, and that it didn't have carbon stiffening rods. I spec'd the bass, so again that would be my fault, not theirs. He was also of the opinion that most steel used in truss rods is fairly poor these days. IMHO I do think there shouldn't be an option NOT to have strengthening rods when you order a 5 or 6 string bass from them, or any builder.

    So given the tension on the neck, and the lack of strengthening, and my thinking "I've done all my own set ups for 20 something years so I'll be grand" - led to me continually tightening and not thinking I was doing any harm. In fairness, I reckon I turned it a fair bit more than you've done though.

    On a side note - here's a similar one: the tightening screw on the end pin of my double bass was stuck once. I kept working at it until I finally felt it give and thought 'yes, loosened it'. And then snapped right off. I'm not a strong guy by any stretch, some metal just isn't as strong as I think it is!

    Thank you for caring enough to respond.  The retailer I bought it from is stepping up to Maruszczyk and trying to work something out with Adrian.  I think they should just take the bass back and offer me a store credit.  This truss rod should NOT have broken the way it did.  Absolutely not!

    • Like 1
  2. 1 hour ago, jrixn1 said:

    Yes this, although it's the retailer who is responsible, not the manufacturer. (I realize there's fair chance it might be one and the same in this instance, but also it might have been bought through a shop)

    Well.  I have been in touch with both entities.  The Manufacturer stated the bass is under warranty but truss rods are NOT COVERED!  I just can't seem to understand this as a truss rod is not like tires on a car, or spark plugs that are subject to normal wear and tear.  I do understand that if you adjust the truss rod yourself that it can be negligently overtightened to the point where something is going to break and that the manufacturer shouldn't be held responsible.  I can tell  you I turned the nut ever so slightly- very small adjustments since I have owned the bass.  I cherish this thing and I would never make major adjustments to it- small incremental only.  I maintain that I was not negligent and operated the truss rod in a manner consistent with how it is intended to be tuned.  The frustrating thing is that it is my word against his.  I maintain I was careful in adjusting the rod and that either the installation of the rod or the condition of the rod at the time of manufacture was subpar.  He maintains I was negligent and that "I broke the rod", point blank.  I just don't like the hard stance he is taking on this.  The retailer I purchased the bass from is very understanding and is communicating with the manufacturer on my behalf to try and find some amicable solution.  I can tell you that I LOVE my bass guitar, but I will not purchase another Maruszczyk if an agreeable solution is not rendered.  I understand Maruszczyk engineers their own truss rods.  Of course they are going to stand by their quality, but they can't be so protective to not realize that sometimes they are going to get it right 100% of the time.  I feel I got the 1 in 10000 that fail during normal use.  Man, I am torn up over this.  I love my bass and have experienced pride in owning a Maruszczyk.  Sad times!

    • Sad 4
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