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Face melter

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  1. Morning all, Not the same experience for me i'm afraid to say. I'd arranged to have some cosmetic work done on one of my guitars, very competative price and initial conversations with Terry were very positive. Unfortunately, it was the after sales service that really dissapointed me, after an issue that was raised about the work I was told by Terry that it would be another 2 weeks before he could look at it again and was made to feel like I was a real inconvenience for questioning him. The sign off at the end from him was a text saying "I don't need customers like you". When there's work being done for the best part of £200 I think it's pretty unreasonable to have my concerns dismissed and to be told I have to wait another 2 weeks to have the guitar looked at. If you're in the Stevenage area, I'd recommend coda music, they might not be the quickest or cheapest but they're a good bunch of guys and I've since taken my guitar there to have the work completed and I have no complaints at all.
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