ReeV0

Haha fair enough, I love opening up all my amps and seeing how they all differ

Out of curiosity, what poweramp is that? 250asx2?

Have done!

Been a while - how would you say it compared to the Streamliner?

I had an Eich T900 and prefer the Reidmar tbh

Love the reasoning. Though I believe they're round about the same power output (ICEpower 250ASX vs 700ASC)

I just have no need for two amps, so I'd rather get back some cash and free up some space. Resale value isn't much of a concern.

Hi guys and gals, I currently have two amps in my possession but only wish to keep one. Trouble is I'm really struggling to decide which one as I like them both. I play genres like RHCP and RATM, fairly aggressive with lots of punch and a touch of overdrive. I feel the EBS does a slightly better job of this and also sounds louder, but I could be imagining it (they both use similar ICEpower systems). The EBS also has more EQ options, such as a HPF and contour switch. But they both sound great! Which would you keep?

What's wrong with dimmer switches?

I just returned it

Keith came and collected an amp from me yesterday, couldn't find a nicer guy 👍

Well... received an email this morning... Dear customer, we received back your return and it will be processed as soon as possible. RMA52087R1: 1x Harley Benton Block-800B We are happy to help you with any further queries. Best regards I literally have no idea what happened but looks like I'll finally be getting the refund 😄

Not sure, these were the last emails before I opened a PP claim.. Good morning, Thank you for your email. We have checked this case with our logistic center, and this was not returned. Unfortunately, if you have sent this inside the parcel: JJD1490555502****** this was not even sent with the correct label and associated customs documents for this return. The product was supposed to be sent with another parcel: JJD149055550******* At this point, we are sure this did not reach us. Kindly, check again if this is still in your possession, and so we are able to provide you with a new return label. Rudolf, I have already said that the product was returned with tracking number: JJD14905555020*******. I even uploaded the receipt. JJD1490555502******* was for a different return - 56340R1 (which was completed). You already stated that the power chord has reached you, therefore the amp must have also reached you. I used the label and associated customs documents that you sent to me, which I have attached to this email. At this stage I feel that I have done everything I can do. You are accusing me of shipping back an empty box... Why would I do this? I would not expect to be refunded by shipping you an empty box. Please check with the courier, they must have weighed the package at some point customs. It would have more than the weight of a power chord... There has obviously been a mix up somewhere. And then a little while after, I received this... I haven't responded. Good morning, Thank you for the clarification. We can see that your parcel containing the Harley Benton Block-800B was dropped off on the ** May 2023 and reached our logistics partner in the UK on the ** May 2023. It is now undergoing customs clearance. Please note that return parcels can take up to 20 business days to reach us. However, please be assured that we are keeping a close eye on this return for you. Should the parcel not reach us in a timely manner, we will of course be able to provide you with alternate solutions. As soon as we have received your parcel here at Thomann, you will receive a confirmation email and the refund will be processed immediately. We thank you for your patience and understanding in the matter. Should you have any further questions in the meantime, please feel free to contact us in answer to this email.

Thanks, I've submitted a claim 👍

Good point, I did use Paypal and didn't think of this. I'll give Thomann another chance to respond first. Hopefully it's just a mistake on their end.