[quote name='Perry' post='117741' date='Jan 10 2008, 12:18 PM']I sold an Ashdown 2X10 Combo MAG on eBay and posted it to Ireland.
It took slightly longer thean expected. I took it to the depot on Saturday, it arrived today (Thursday).
The guy rang me to say that the head section has broken away from the main cab section and obviously it doesn't work.
I rang the courier straight away who tell me it shows on there system that it's not delivered yet.
Anyway, they said that I am insured and they will send me out a claims form as it was insured.
I have refunded the guy in Ireland.
Now I have to wait for the form and proceed with claiming.
Has anyone got advice for me to ensure it goes smoothly.[/quote]
hi perry
The guitarist in our band had a similar experience with a mesa boogie amp head he bought off ebay.
In his case we phoned the courier & got the usual claim form sent out.
after filling it in & sending loads of photos off.
and many, many phone calls
they sent someone to look it over & asked for us to get quotes on repairing the damage.
luckily it wasn't too badly damaged (mostly cosmetic) they did want to take it away for assesment but my mate refused as he didn't think it would come back!!
they paid out eventually & the amp is being used constantly so far so good!
so best advice is keep pestering them as they have a knack of "forgetting" about it.
best of luck
davey