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marcus bell

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Posts posted by marcus bell

  1. 8 minutes ago, Beedster said:

     

    Thanks for posting Marcus, sounds like you're not working in ideal conditions. Hope things improve with the new website and systems 👍

    That’s what we’re hoping, more concentration on the people rather than the internal issues! 👍🏼

    • Like 1
  2. Hi - Marcus here from Bass Direct, firstly a big apology to anyone who has not received first class service from any of us who work at the shop, it’s simply not good enough.


    The first point i would like to make is that the old site had no stock control system on it whatsoever, and relied on me or the other guys relaying items that had sold to Mark, who at the time was the only person with any access to the website to modify/adjust etc.

     

    Secondly, in terms of any late payments, missed payments etc, me and the colleagues have nothing to do with payments or accounting, we never have done, this solely lies with Mark, who currently is on holiday and continues to be until late August (so these can be slow), all we can do as colleagues again is pass on information to him and hope things are processed as quickly as possible.

     

    In terms of actual service in the shop and via emails, we really do try our best, it’s not easy when juggling a thousand jobs at once, especially when it comes to incorrect stock levels and general misinformation, which is something that should (mostly) be a thing of the past due to the new website with live stock levels, bare with us while we get everything completely sorted and up to date on this.

     

    If anyone has any outstanding issues or wants to talk openly about anything regarding previous orders or current issues then please make any emails out to me and I will personally see that they are dealt with with the most urgency, failing that just drop me a private message here.

     

    Sorry again on my behalf and I can only say I will be better from here on.


     

     

    • Like 15
    • Thanks 4
  3. 3 hours ago, Kiwi said:

    Hmmm, dismiss it as you wish if you're cynically inclined. Like I said, best of my recollection.  Besides which searching for the post is going to take time away from things that are more important to me.  

    Not cynical just way different to anything I’ve ever heard story wise :)

     

    have a great weekend!

  4. On 22/03/2023 at 08:43, Kiwi said:

    It's known but i cant recall clearly right now. I think the blue one went to charity. The pink one might have been given to a roadie.

    Blue one was given to a roadie, the pink one is MIA, I’ve asked all the people who would know (John Diggins, Mark King, Barry Moorhouse) all to no avail…

    • Thanks 2
  5. I was looking to get some feedback on how the design looked to people, without blowing my own trumpet so to speak... now I get it may look bad but I was genuinely just excited to show what I had come up with myself, not look to ‘self promote’

    Apologies

    M

  6. 3 minutes ago, ped said:

    Larry King?

    It looks a bit 'fat' to me, and a bit flashy... would feel a bit self conscious I think!

    It says on the page that it would come in 6 of their standard colours and with a natural neck/fingerboard (as a standard model that is) so I guess that’s less flashy...

    • Like 1
  7. Hi guys listing this on behalf of my dad :)
    A wal mk2 4 string in gloss black
    Very very near mint condition :), plays amazingly well!
    Comes with the original case and is strung with new 40-95 pro steels :)

    Only selling because my dad wants an alembic mark King or series 1, or even a stanley Clarke alembic :)
    Or £3300 cash :)

    Thanks guys I'll get pictures up now! I'm based on rugby by the way :)

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